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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

August 07, 2016

Our experience couldn't have been better! We expected to shop at four different Mercedes dealerships in Houston and then make a purchase. We started by visiting Mercedes-Benz of the Woodlands More

by fjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Garcia, Mike Stahl
Aug 08, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We are proud to have you as a customer. Have a great week!

August 06, 2016

Mercedes Benz of the Woodlands Great Experience My wife and I shopped at three Mercedes and one BMW store. MBOTW was by far the best experience and had the best inventory to choose from. I felt like More

by Tell Butlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelynn Herrin
Aug 08, 2016 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review! Have a great week!

August 06, 2016

Great dealership & experience Great service from alex lindenmuth and the whole staff Arturo gutierrez helped us out in all the financing, great experience and customer service ov More

by Biged2322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lindenmuth
Aug 08, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We appreciate you! Have a great week!

August 05, 2016

Excellent Great service! Our sales representative Rosario Fernandez is outstanding, very helpful and courteous. She is on top of my needs and always going beyon More

by Dorys B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Joiner
Aug 05, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your review and business! Have a great weekend!

August 02, 2016

Phenomenal customer service Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my More

by Rdhjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We are proud to have you as a customer. Have a great week!

August 01, 2016

First Class From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not wan More

by Chuck M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and feedback! Have a great week!

July 30, 2016

Willing to work to get the deal I was comfortable with. They were amazing to work with. They made this experience overall very enjoyable. They were respectful and wanted me to be happy with my purchase. More

by Kellysipp
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Sioson, Mike Stahl
Aug 01, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We are proud to have you as a customer. Have a great week!

July 28, 2016

As expected Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "of More

by MY2016MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financing - Athena?, Nelson Sioson
Jul 28, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and feedback! Have a great week!

July 27, 2016

Ok but not Soon Enough Salesman was great and finance was great, just that the car was not ready for me to drive away the day I sign everything. There was some car part miss More

by Matchuangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Anthony, Alex Lindenmuth
Jul 28, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and feedback. We sincerely apologize for the negative experience you had at our dealership. We'd love the opportunity to discuss this with you and see if we can help. If you would like to discuss this further please contact Amy Rothenberger - our Vice President of Customer Experience. Her direct line is 936-235-2142. We appreciate your business.

July 25, 2016

Excellent Service Mercedes-Benz of The Woodlands provided excellent service. Kriss Arbury was absolutely fantastic not only to me but also my family. He even made sur More

by scott.bassett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Jul 25, 2016 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review! Have a great week!

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