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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

November 23, 2023

Mercedes Benz maintenance and repair service is done to the highest standard. My car deserves to be serviced by the most experienced technicians. I feel comfortable in their lounge while waiting for my v More

by tdoull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of the Woodlands responded

Hi tdoull1, thank you so much for sharing your positive experience with our Mercedes Benz maintenance and repair service. We're glad to hear that our experienced technicians and comfortable lounge made your visit enjoyable. We appreciate your feedback, and look forward to serving you in the future!

November 22, 2023

Liz, my service advisor, was absolutely amazing. Though I arrived early, she was prompt, knowledgeable and very personable! More

by TAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of the Woodlands responded

TAS, thank you for your kind words and for taking the time to share your experience with Liz. We're thrilled to hear that she provided prompt and knowledgeable service with a personal touch. We appreciate your feedback and look forward to serving you again in the future.

November 21, 2023

Very professional job! The estimate was accurate and the work was done well. We were very pleased! More

by r.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Nov 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi R. Tate, thank you so much for your review! We're thrilled to hear that you had a positive experience with our service. It was a pleasure working with you, and we're glad that we could meet your expectations. If you need any further assistance, please don't hesitate to reach out.

November 17, 2023

Car was ready before promised. ....We were notified by text and picked up our shiny clean car Everything at MBOTW is first class!!!!! More

by Sambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Sambo! Thank you so much for your kind words and for choosing MBOTW. We're thrilled to hear that you had a great experience with us, from the timely completion of your car to the cleanliness. We strive to provide a first-class service, and we're glad we were able to meet your expectations. We look forward to serving you again in the future!

November 16, 2023

Excellent service as always - from the moment you drive into the Service Center! Gaston handled my regular service plus a few extras with great ease. More

by jhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi jhorton, thank you for your kind words! We're thrilled to hear that Gaston provided you with excellent service at our Service Center. We appreciate your continued support and look forward to serving you again in the future.

November 15, 2023

Diego was very helpful throughout the whole car buying process. Highly recommend to buy from here! More

by austin.kyle.leal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Austin, thank you for your kind words! We're glad to hear that Diego provided excellent assistance during your car buying journey. We appreciate your recommendation and look forward to serving you again in the future.

November 14, 2023

I called the dealer at 6pm to make an appointment for a noise my brake pedal was making. They had one first thing in the morning so of course on the way in it was raining and I couldn't hear the noise. I More

by slkittrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, Man who supervises the shop who found the problem
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi slkittrell, thank you for taking the time to share your positive experience with us! We're glad we could assist you with your brake pedal issue and provide efficient service. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or concerns, feel free to reach out.

November 13, 2023

David was extraordinary and beyond helpful from start to finish. He made sure we found the perfect vehicle. Definitely an outstanding experience. We are amazingly pleased and thankful! More

by Virginia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Virginia! Thank you so much for your kind words and 5-star rating. We're thrilled to hear that David provided an extraordinary and helpful experience. We strive to ensure our customers find the perfect vehicle and we're grateful for your satisfaction.

November 10, 2023

The best dealership relationship to date. I have purchased many cars over the years and none compare to the attention, service, and assistance given at Mercedes of The Woodlands. Not enough More

by JGould73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi JGould73, thank you so much for your kind words and for choosing Mercedes of The Woodlands. We're thrilled to hear that you had such a positive experience with our team. Providing excellent service and attention to our customers is always our top priority. We appreciate your support and look forward to assisting you again in the future.

November 09, 2023

Wonderful service experience ❤️ convenient to also complete state inspection. Thank you Team Woodlands Mercedes Benz More

by melodyjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Melody, thank you so much for your kind words! We're thrilled to hear that you had a wonderful service experience with us, and we appreciate your feedback. We're glad we could make your state inspection convenient as well. Thank you for choosing Mercedes Benz of The Woodlands ❤️

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