Mercedes-Benz of the Woodlands

From the moment we walked in, the experience was nothing short of outstanding. The warmth and professionalism of Katherine made the entire process seamless and enjoyable. She and my husband were in communic short of outstanding. The warmth and professionalism of Katherine made the entire process seamless and enjoyable. She and my husband were in communication months prior and she took the time to understand our family needs and preferences, and contacted my husband when the perfect vehicle was available. My husband's thoughtful gesture made possible by Katherine and her manager Justin will forever be cherished. Thank you for making this car-buying experience memorable. Mercedes Benz of the Woodlands has gained loyal customers for life. More

Support staff operating the dealership is amazing. Courteous, great follow thru, nice atmosphere great work!! Courteous, great follow thru, nice atmosphere great work!! More

Mark helped me with my questions even if he was busy doing something else. Very friendly person. doing something else. Very friendly person. More

Fantastic personal service. Fast, efficient, honest work. I appreciate them returning my car to me washed, too. Nice touch. Excellent service. Fast, efficient, honest work. I appreciate them returning my car to me washed, too. Nice touch. Excellent service. More

Outstanding Performance, Kathryn was by far the best salesperson I have worked with. Kathryn went over and beyond to make sure I got the car and best deal possible. Will continue to buy my next vehicle salesperson I have worked with. Kathryn went over and beyond to make sure I got the car and best deal possible. Will continue to buy my next vehicle from her. Kathryn was extremely patient and respectful and listened to what I wanted in a car. More

From sales to Service, everyone employee at Woodlands Mercedes are great and wonderful.! 5 + Stars Mercedes are great and wonderful.! 5 + Stars More

Excellent service experience. I waited on my car and the waiting area was very nice. Service advisor explained everything they were going to do and kept me updated I waited on my car and the waiting area was very nice. Service advisor explained everything they were going to do and kept me updated More

excellent service. quick shuttle service. friendly staff. amneties are good. overall quality is excellent and satisfactory. quick shuttle service. friendly staff. amneties are good. overall quality is excellent and satisfactory. More

Kristin Bedford provided exceptional customer service throughout our Ordering / Follow-up / and today the Delivery journey for our new MY'24 Sprinter. No detail or request was too inconsequential for Kr throughout our Ordering / Follow-up / and today the Delivery journey for our new MY'24 Sprinter. No detail or request was too inconsequential for Kristin to address / explain / resolve or improve. She provided excellent progress reports, often during her time off, to keep us fully informed. It's obvious from her cheerful demeanor she really enjoys assisting customers. We highly recommend Kristin for your Sprinter needs. More

My vehicle suddenly experienced a significant loss of power late on Friday afternoon. Luckily I was but 1 mile from the Dealership so I pulled in. Juan Renteria wrote up my ticket asking several questi power late on Friday afternoon. Luckily I was but 1 mile from the Dealership so I pulled in. Juan Renteria wrote up my ticket asking several questions to fully understand the symptoms. Before I left the dealership he had performed remote diagnostics, came and found me and explained the issue via visuals on his tablet. WOW. Monday I was back on the road. Great experience. Thanks again, Juan. More