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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

July 21, 2023

As usual, great service from Steve and the rest of the team. They were able to acomódate a tight time window to address a quick fix on my car. Thanks! More

by Pedro Soriano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Pedro, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 19, 2023

This team is always responsive, extremely professional and willing to go the extra mile to make things right and keep the customer happy. More

by Larry
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for leaving us a review, Larry! We always do our best to make sure our customers leave with the car they desire. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 19, 2023

Thank you MB THE WOODLANDS for getting my car in and fixed quickly while I waited. Service was excellent! More

by Kaley.Majeski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review, Kaley! We're glad that we had the opportunity to work with you and provide exceptional service. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 18, 2023

Great service experience. Very nice environment to catch up on work while waiting for service, which was done in a very timely manner. More

by NorthHoustonTexan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Watkins
Jul 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to meet your needs in a timely manner. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 16, 2023

Fast, quality, & professional service as always! Thank you Mercedes-Benz of the Woodlands for going above and beyond. More

by gb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 15, 2023

Amazing service! ! Great experience Quick and easy friendly staff. Everything is very clean and super efficient More

by galatas.sherry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred galluci
Jul 15, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience, Sherry! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 14, 2023

My overall experience with MB and this Dealer - from sales to service. for the past 3 years this Dealer does all our service, the attention to detail is second to none, a pleasure to do business with. More

by dad812
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer - John
Jul 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 13, 2023

Amazing customer service. Made sure my family and I was satisfied across the board. I would recommend Mr. Trent to anyone!! More

by Jamell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Jamell, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 12, 2023

Katherine was by far the best car salesperson i’ve ever came across ! She helped me purchase my first car at 19 years old and made it such a smooth process . More

by aerial0609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Katherine and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 10, 2023

MBOTW are straightforward about repairs, time required, and full disclosure of costs associated with said repairs. Have been going to MBOTW for several years for service and am completely satisfied with ad More

by txdmsbuckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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