Mercedes-Benz of the Woodlands

Thank you for your excellent service. Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased at Northside Lexus. Service is one of the major consideration for owning a Mercedes. More

MB The Woodlands is the best dealership I have ever experienced, and my most recent experience with the Sales Department was superb. Any business can be measured by the quality of its staff, and Mr. M experienced, and my most recent experience with the Sales Department was superb. Any business can be measured by the quality of its staff, and Mr. Morales is exceptional. Attention to detail, understanding the customer’s needs, timely communication, and follow up after the sale define his dedication and work ethic. Mr. Toure handled the necessary paperwork with ease and efficiency, gliding through the process in record time, while fully explaining each singular detail. Mr. Lilley intermittently assisted during the process, and he was both engaging and professional. These associates were quite knowledgeable regarding their specific areas of expertise, another critical aspect that greatly enhanced the overall experience. More

We bought our 2020 GLS out of state. Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she do Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she doesn’t mind taking the car in for service because she is treated so well! There has been no occurrence of mis diagnosis of whatever issues the vehicle was having. Repaired and repaired correctly with initial visit. More

Service is great, they are always available when needed, explanations are great, and waiting at the lounge is as pleasant experience as it can be. explanations are great, and waiting at the lounge is as pleasant experience as it can be. More

Mark Escobar is amazing. He explained everything to me and delivered my car on time as promised He explained everything to me and delivered my car on time as promised More

One of the nicest and most professional dealerships I have ever been too in a long time. Employees were very friendly and helpful and helped me with everything I needed and more. You know the dealershi have ever been too in a long time. Employees were very friendly and helpful and helped me with everything I needed and more. You know the dealership is good when you look forward to the next time you service one of your vehicles or if you are looking at new vehicles the employees are super helpful but they don't hover over you like other dealerships. MBOTW and it's employees are literally in a class of their own. More

I had the most wonderful experience here. Andrew Price was absolutely amazing from start to finish. He and the finance rep did everything I asked, and beyond. To walk into the dealership havi Andrew Price was absolutely amazing from start to finish. He and the finance rep did everything I asked, and beyond. To walk into the dealership having already completed all of the initial red tape online/via email, to see that Andrew had the car fueled, cleaned, temped and even a nice big red bow, set my heart on fire because I wasn’t expecting it! You always anticipate something being out of whack, but not here! They were great, and Andrew is phenomenal! More

Mike Lange and the entire service Team always do a fantastic job. I highly recommend Mike and MBOTW. fantastic job. I highly recommend Mike and MBOTW. More

The dealership are always kind, courteous, and professional. I would recommend them to my friends and family. professional. I would recommend them to my friends and family. More

Liz Rincon ( service), was very thorough and BB is an excellent shuttle driver. Thank you. excellent shuttle driver. Thank you. More