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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

June 21, 2023

I use this service facility for 3 of my vehicles and the standard of service is always impeccable. Highly recommend!! Matt More

by mdemott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 20, 2023

I have consistently received what I like to refer to as “champagne and caviar service” at MBOTW. There was no champagne or caviar actually on offer, but I think that describes their level of service. More

by elarrycan2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 18, 2023

Appreciate that Mark Escobar arranged everything so that my car could be serviced properly. I am very appreciative that Jacob arranged to have the car delivered back to me on Saturday. I am always confident More

by ssauragealtenloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 17, 2023

As always, the service was the best, professional and quick. Other companies could learn from them on how to keep loyal customers More

by markg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 17, 2023

I walked into the Mercedes Benz Woodlands dealership on June 13 and met Fezan Uddin. I told him I was interested in trading in my ML350 for the GLE350. We sat down and went over which features I wanted in More

by charles. luther
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new SUV! If there is anything else we can do to assist you, Charles, please do not hesitate to let us know. We are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 17, 2023

Marcos made the process seamless, best buying experience I’ve had purchasing a car! I will definitely call him again on my next purchase. More

by KT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 16, 2023

Quick and friendly service. My hostess Liz is great. I always see her. Lower prices would be nice. More

by wkidol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 15, 2023

This dealership was clean beautifully decorated and it had the most amazing workers there that you could find anywhere. They were friendly they were thoughtful and they were extremely helpful. The area wh More

by Patti8409
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Patti, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trent and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 15, 2023

My wife was really liked the service department. Trust me, she is hard to please. More

by dlmz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 14, 2023

Sam and the Mercedes Woodlands gave me an excellent experience during my purchase for my new S580 More

by Breonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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