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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,964 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,964 reviews

August 13, 2024

I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

August 13, 2024

Very patient with a new owner. Prompt and courteous. Explained everything. Made recommendations to help. More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi CP, thank you for taking the time to share your experience with us! We're thrilled to hear that you found our team patient, prompt, and courteous. It's great to know that our recommendations were helpful to you. We appreciate your feedback and look forward to serving you again in the future!

August 10, 2024

Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

August 09, 2024

Isaiah Martinez is my go to service advisor. I’ve been going to Isaiah for many, many years now. Followed him from the Houston North location. He’s always looking out to make sure I take care of More

by DEllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi DEllis, thank you for taking the time to share your positive experience with Isaiah Martinez! We are thrilled to hear that he has consistently provided excellent service for many years. We appreciate your loyalty and look forward to continuing to provide top-notch car care in the future.

August 09, 2024

Always a great experience at Mercedes-Benz of the Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Jeff, thank you for your kind words and loyalty to Mercedes-Benz of the Woodlands! We strive to provide top-notch customer service and are thrilled to hear about your positive experiences. We appreciate your support and look forward to continuing to exceed your expectations.

August 09, 2024

John was very informative during the process of service very professional and friendly made the experience less stressful. More

by seadot71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi seadot71, thank you for taking the time to leave such positive feedback about John! We are thrilled to hear that he was able to provide you with informative and professional service. We appreciate your kind words and look forward to serving you again in the future.

August 09, 2024

I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain More

by K8Bihm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi K8Bihm, thank you so much for your kind words! We're thrilled to hear that you've had excellent experiences with us at Mercedes-Benz of The Woodlands. We look forward to being your first choice again in the future for all your automotive needs. Thank you for choosing us!

August 08, 2024

Just had my annual inspection done at MB - The Woodlands. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. More

by GregD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Greg, thank you for sharing your positive experience with us at Mercedes Benz of The Woodlands. We are thrilled to hear that you found our staff to be friendly and professional during your annual inspection. We appreciate your recommendation and look forward to serving you again in the future.

August 07, 2024

Always service my vehicle here. Liz in the service department always helpful and goes way beyond to help out. Also love the ice cream provided in the waiting area. Keep it up, will More

by cool14me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi cool14me, thank you for your kind words! We're thrilled to hear that Liz always goes above and beyond to assist you during your visits. We're glad you enjoy the complimentary ice cream too! We look forward to welcoming you back for your next service appointment.

August 03, 2024

Service is always excellent! And John Watkins goes the extra mile. Need help, call John! More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of the Woodlands responded

John, thank you so much for the glowing review! We're thrilled to hear that you always receive excellent service, especially from John Watkins. We appreciate your support and look forward to serving you again in the future.

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