Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,968 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 2,968 reviews

May 18, 2023

Great service , nice facilities. This was my first visit ! Keep it up ! I’ll be back More

by Rwpdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 18, 2023

Listened to what I was looking for, evaluated, and gave me what I wanted,. No pressure, no trying to give me something I don’t need,…etc They even went the extra mile and stayed late waiting for me to ar More

by Fady.iskander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

I was thrilled with the service I received from Mercedes Benz-Woodlands. I highly recommend David, he is very knowledgeable and made my car buying experience a breeze. He also took the time to explain the d More

by mstoya6614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

Juan R. and his team always provide excellent service on our Sprinter. We also appreciate the convenience of the courtesy shuttle. Thanks. More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria (5 Stars)
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Steve, We are very happy to have provided you with such a positive experience! Glad we could service your Sprinter! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

I always appreciate working with Mike Lange. The Woodlands is by far the best dealership I have ever been to and the only one I take my car to for service. More

by blcorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We will make sure to pass along your review to Mike! We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 16, 2023

My service advisor Isaiah Martinez was excellent he is very knowledgeable and personal. Thanks Isaiah. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Rick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023 -

Rick responded

I will thank you.

May 15, 2023

I’ve been using them for 8 years and I would go nowhere else for a Mercedes. More

by Andrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mercedes-Benz of the Woodlands responded

Andrew, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2023

Mercedes Benz of the Woodlands Service Department: Superb service, wonderful facility, staffed by highly professional representatives and technicians. More

by jcpbluesky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2023

Juan was Great in helping with our issue. He evaluated and explained the problem rapidly. He gave us our options. We had a travel time deadline to keep. He also was sensitive to the needs More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Juan here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 15, 2023 -

J responded

Your Welcome!

May 13, 2023

Great customer service and care. Very professional and took care of everything promptly I will continue to have my vehicle serviced here. More

by bbolt1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
50
...