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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,968 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,968 reviews

May 12, 2023

Excellent service! ! In time, great attitude, very professional. Thanks Richard Metodiev, you always makes me feel welcome !!!!! More

by Beatriz Ambrosi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Beatriz, for your business and this review. We're happy to hear that Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 11, 2023

Juan is always fantastic. He has even advised while we were on the ride with the rv. More

by timhunt5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan
May 12, 2023 -

Mercedes-Benz of the Woodlands responded

Tim, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 10, 2023

Great communication. Friendly. Willing to take time to explain what was needed to be done for the service. More

by Laurieford67
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Laurie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 10, 2023

All was done quickly and as needed. RIchard and the team he works with do a wonderful job. More

by Kidd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 09, 2023

Professional, courteous, and prompt with a service-first mentality. I have purchased 5 vehicles personally and corporate and service all at MBOTW. More

by steve.salzman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 07, 2023

Vanessa did a fantastic job completing our new AMG 63! !! My wife and I couldn’t be happier More

by Kirk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vanessa met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 07, 2023

I love Mercedes Benz of the Woodlands. I drove all the way from Shreveport, LA to make this deal. They were courteous, professional, friendly and ver knowledgeable of their vehicles. Manny More

by Ldcolquitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Hiotis
May 08, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 07, 2023

Manny is the one! ! He was professional and patient courteous, and he took great care of me. More

by John’s mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Hiotis
May 08, 2023 -

Mercedes-Benz of the Woodlands responded

We are so glad that we had the opportunity to work with you, and that Manny could make this a top-notch experience. We look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 06, 2023

I have been going to MBOTW since they opened. ...purchased 3 cars and have had all of them serviced there....very pleased. Gaston Reyes is a terrific service advisor. More

by stollberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
May 07, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 05, 2023

Thank you, Steven Davis, for taking care of me and my scheduled service needs and completing the four recalls on my GLS 450. I also appreciated the pleasant personalities of your entire team. I drove pa More

by 7224henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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