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Mercedes-Benz of the Woodlands
The Woodlands, TX
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,970 reviews
February 25, 2023
Excellent customer service! I always get top notch service and I feel so welcomed as soon as I walk in. Thank you! I always get top notch service and I feel so welcomed as soon as I walk in. Thank you! More
by jolivares1208
Employees Worked With
Gaskin I believe was his name. Excellent service. Helped me a lot , Manny Hiotis
February 25, 2023
While driving in morning traffic in the rain my ABS and check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able to get me in the same day and my car was fixed and back on the road the next day. Steve Davis communicated with me about my car details and provided excellent and quick service. Thank you so much! More
by jennycbetz
Employees Worked With
February 25, 2023
We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. Great place to wait, and the wait time isn't long. More
by allyseder
February 25, 2023
Great service. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Steve Davis was a great communicator. More
by Me
Employees Worked With
February 24, 2023
Liz Rincon is our service representative. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. More
by Valerie
February 24, 2023
The best dealership with-out a doubt! Service folks are great, they do what they say! Service folks are great, they do what they say! More
by Chuck M.
February 24, 2023
High praises to this dealership and the wonderful staff that operate it. Exactly what one would expect walking in to a Mercedes-Benz dealership. The Finance Manager ,Mr. Arturo Gutierrez, and the General S that operate it. Exactly what one would expect walking in to a Mercedes-Benz dealership. The Finance Manager ,Mr. Arturo Gutierrez, and the General Sales Manager, Mr. Nick Botusan, left my wife and I feeling truly cared for and establishing a great impression to our overall experience. The highest praise goes to Mr. Marcos Morales, the Sales Client Advisor, for his exceptional professionalism to customer service and attention to detail. He is truly the type of caliber that makes and polishes the high standard that is Mercedes-Benz. I will return in the future expecting to be treated with the utmost care and respect just as this visit was. I truly recommend and stand behind Mercedes-Benz of The Woodlands. More
by LopezH
February 24, 2023
My GLK was scheduled for an A Service, My service advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. More
by rekscja
Employees Worked With
February 22, 2023
Always great service at mercedes benz of the Woodlands! Also, great snacks while you wait Also, great snacks while you wait More
by kathhahn
Employees Worked With
February 22, 2023
Very pleased with the service dept at MBOTW Mark Escobar is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we pur is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we purchase our next Mercedes from MBOTW. We heard wonderful reviews from friends and neighbors about purchasing vehicles from MBOTW as well as the continued service after the purchase. It was 100% accurate. 5 Star rating from our family! George and Betty More
by Miss Betty
Employees Worked With
