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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

November 29, 2022

Excellent service always very professional and friendly. My service advisor Izaiah Martinez was superb. I would definitely continue to purchase vehicles from this dealership and service my vehicles. Sales i More

by Chinab2g
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaih Martinez
Nov 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with Izaih here at Mercedes-Benz of the Woodlands to be positive. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 26, 2022

In and out just like the team of Mercedes said they would do. Also I visited with my salesperson, Diego and we talked about a new vehicle purchase. Great job by everyone at the woodlands Mercedes. More

by Fstang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 25, 2022

Nina was thoughtful, professional, and thorough. She made every attempt to make sure that I was comfortable and feeling good about my decision. This is the third vehicle I’ve purchased from Mercedes More

by beccaswan47
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Nov 25, 2022 -

Mercedes-Benz of the Woodlands responded

Congratulations on your new purchase, Becca! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Nina delivered such a great experience! We truly appreciate your business, Becca. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 24, 2022

I had a major scheduled service performed on my car which they finished ahead of the projected time. Great service at a great location!! More

by Another MB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 23, 2022

Had such an easy and wonderful experience getting a new car. Nina Galateanu, Nick Botusan and Arturo in financing, were all so very friendly, polite and informative. Thank you all again! More

by melissa.rosca
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Nov 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! Congratulations on your new purchase, Melissa! Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 23, 2022

I have nothing but great things to say about the team at MBTW. My 2019 GLS450 had an issue with the back shocks. I was able to get in with a loaner care provided very quickly. They then kept me in the lo More

by The Doctor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Gaston and our team, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 22, 2022

Richard explained what was being done and gave timeline. He is always great to deal with. More

by jmorris5369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Richard and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 22, 2022

Sam was very professional, I bought my GLE350 on my first visit, he explained clearly all my questions. I highly recommend him. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Nov 23, 2022 -

Mercedes-Benz of the Woodlands responded

David, It's fantastic to hear that Sam provided you with great customer service while assisting you with your new GLE350! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 21, 2022

Nina went above and beyond to assist in the car buying process! We love the vehicle and had a great purchase experience. More

by hdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Nov 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that Nina had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 21, 2022

Sam was very good in all of the details of the trade in and purchase process. I would recommend him to anyone. More

by sryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Nov 22, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Sam was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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