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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

November 21, 2022

Katherine was incredible to work with! She made the process super easy and quick. She answered all of my questions and even if there was any hesitation she quickly offered to help find a c More

by Neomi S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Mercedes-Benz of the Woodlands responded

Neomi, We are very happy to hear Katherine provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 20, 2022

Recently came in for my for my 10k mile service. Isaiah was super helpful and I plan on being his customer moving forward! More

by jswierczek
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Isaiah and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

Great Service and short wait time, extremely Customer friendly. Look forward to future service visits. More

by Brismorris
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

My service advisor, Gaston Reyes, is always available to answer my concerns to maintain my 2009 SL550 AMG in top performance. Thanks to Gaston and the entire support staff. Wayne Truax More

by waynegtruax
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Wayne, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Gaston was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

Excellent service including timing and communication. Friendly staff all the way around. Waiting area very nice and clean. More

by Mike
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 18, 2022

Outstanding customer service from Liz (as always). Friendly service, no issues. Very professional and time efficient More

by Gonzalez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Liz and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 17, 2022

Nina was a pleasure to do business with. She was very professional yet warm at the same time. She had sent me videos of cats that she thought I may be interested in. She was right in choosin More

by kelly.hopper1228
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Nov 18, 2022 -

Mercedes-Benz of the Woodlands responded

I am so happy Nina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 17, 2022

I brought my GLE350 in because the auxiliary battery showed it was not holding a charge. Mark Escobar come over and got me taken care of immediately. While I was waiting I decided to ask about a radiato More

by Don Raines
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! I am so glad Mark had the opportunity to work with you to make your experience with us here at Mercedes-Benz of the Woodlands a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 17, 2022

I have always trusted my Mercedes to Mercedes-Benz of the Woodlands! The service is very reliable and I have always been treated as family! I will always bring my vehicle to them for any service! More

by Amc2ride
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Nov 17, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 16, 2022

The service advisor was professional and knowledgeable about my service requirements. Good employee, try to retain More

by Eric Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Nov 17, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Eric, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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