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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

November 04, 2022

Gaston took such great care of my G Wagon! He stayed in communication with me and was able to get my issue fixed and service my car in a timely manner. Everyone was so professional! More

by allyseder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Mercedes-Benz of the Woodlands responded

Ally, Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. Gaston, Martin, and Fred appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 03, 2022

Katherine is the absolute best! She is on point and so knowledgeable. So detailed, and very kind. She actually cares. Best sales experience I’ve ever had at a dealership. She is the More

by Tamara Bradshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of the Woodlands responded

Tamara, We are very happy to have provided you with such a positive experience! Katherine and our team sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 02, 2022

Great service always. Took the vehicle in right away. Was greeted by all staff members. Waiting inside for my ride, staff was helpful. Refreshment selection was available, More

by Tholcombe32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

An amazing dealership, spotless shop/work room, excellent amenities offered to customers, very professional personnel,Service advisors and Service technicians! More

by nmageru1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

our car was taken in quickly and the service performed within the time quoted. We have been very happy with the dealership service. I appreciate the professionalism. More

by jimmyward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Jimmy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

Always takes great care of us. Quick, professional service and a fantastic waiting area with everything you could ask for More

by Jonas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Mark, Erich, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 31, 2022

Every aspect of this dealer is clean, well maintained & car always ready at the scheduled pick up time More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 31, 2022

Everyone in the dealership we encountered was extremely pleasant and helpful. Nina was very courteous and patient with helping us find the exact car we wanted. More

by Leigh Darby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Sam is the best! Professional, attentive, personable. This is my third purchase from MBW. Thanks! More

by Nursekayde78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

It's fantastic that Sam provided you with great customer service while assisting you with your third purchase from us! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Nina was very pleasant and helpful to answer my question s about my new Mercedes. More

by floproffitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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