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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
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September 28, 2024
Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! I live in Destin Florida and drive here to have my car serviced. It’s that good!! More
by J costa
Employees Worked With
September 27, 2024
Always a great experience here and Liz Rincon is awesome. Have purchased several cars here and will continue to do so. Have purchased several cars here and will continue to do so. More
by Mbradshaw
September 27, 2024
From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your service agent, you are in for further 5 star treatment. Both men enjoy interacting with the customers and it shows. They are so helpful and Mark always shoots me straight on work I need now versus what I can wait on if it something I need to save up for it. These two gentlemen are why my family and I always go to MBOTW. More
by teubank
September 25, 2024
We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our experience exceptional. I highly recommend you check out MB The Woodlands! More
by dthouse68
Employees Worked With
September 25, 2024
Have been taking my car here since we moved in April of 2023. Great service. 2023. Great service. More
by Karan
Employees Worked With
September 23, 2024
I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest and has done a great job at keeping me updated on the status of our vehicle(s). It has been nice to have the peace of mind that everything is done correctly. The wait time has not been bad, pricing has not been unreasonable, and the waiting area is nice and comfortable. More
by norlr
September 22, 2024
Have used this dealership 5+ years, always pleasant, helpful to work with. Receptionist nice and knowledgeable. helpful to work with. Receptionist nice and knowledgeable. More
by dad812
Employees Worked With
September 21, 2024
We get exceptional service from Liz and the service department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correc department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correctly. Our AMG is in good hands! Alan & Gina More
by Alan
Employees Worked With
September 21, 2024
I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my loaner car was ready for me. All of the service staff were very friendly and very helpful. They made me feel like a long time valued customer even though it was my first visit. My pick up was a breeze and I was on my way quickly. I will definitely be using them again! More
by diane
September 20, 2024
Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight forward answers and prompt responses. More
by N. Wright
Employees Worked With
