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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center
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December 04, 2021
This dealership is always clean, the service advisors and techs are friendly, and the waiting area is stocked and makes it painless to wait. Mr Escobar is wonderful to deal with. techs are friendly, and the waiting area is stocked and makes it painless to wait. Mr Escobar is wonderful to deal with. More
by djlevy
Employees Worked With
December 03, 2021
I’m very pleased with the quality of service received. Everyone is pleasant, knowledgeable, friendly and make sure my car is always taken care of. The service department takes the time to explain the wa Everyone is pleasant, knowledgeable, friendly and make sure my car is always taken care of. The service department takes the time to explain the warning lights…understanding that this lady doesn’t read the manual! Plus they always wash my car. Love this dealership. More
by gjmh01
December 03, 2021
I drove 45 minutes (with no traffic) to this location even though it was the furthest from me. Had a great experience and Mark Escobar was awesome, prompt, and very polite…everyone I had an interaction w even though it was the furthest from me. Had a great experience and Mark Escobar was awesome, prompt, and very polite…everyone I had an interaction with was nice. Would definitely recommend this location apart from the others in Houston. More
by Tania S
Employees Worked With
December 03, 2021
It was wonderful working with my service advisor Steve Davis. He made the service experience easy and was great with communicating to me everything that was going on. Davis. He made the service experience easy and was great with communicating to me everything that was going on. More
by Lutgen
Employees Worked With
Steve Davis
December 02, 2021
This is the best dealership in the Houston area. Quality customer service beyond what neighboring dealerships have to offer. Service advisor Mark and staff is hands on and professional. We look forward to o customer service beyond what neighboring dealerships have to offer. Service advisor Mark and staff is hands on and professional. We look forward to our next service appt! More
by marciem1
Employees Worked With
December 01, 2021
Mark Escobar is my service agent and makes the experience efficient and hassle free every time I bring my car in. With the ease of location, nice employees, comfy waiting areas with good snacks, and high qu efficient and hassle free every time I bring my car in. With the ease of location, nice employees, comfy waiting areas with good snacks, and high quality service done at reasonable prices, and a car wash with every service, I don't know why anyone would go elsewhere. More
by teubank
Employees Worked With
December 01, 2021
Was very good. Timely and car returned clean. Liz service advisor was on top of things. advisor was on top of things. More
by jodon54268
Employees Worked With
December 01, 2021
Friendly, welcoming service and always on time. Very inviting and comfortable atmosphere. The waiting room is relaxing and comfortable. inviting and comfortable atmosphere. The waiting room is relaxing and comfortable. More
by lyuda
Employees Worked With
December 01, 2021
Service Department is amazing. Our advisor was Richard. He made sure to explain all the service we were having done. He even found a coupon for us to use. Wonderful Experience He made sure to explain all the service we were having done. He even found a coupon for us to use. Wonderful Experience More
by jimbar041105
Employees Worked With
