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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 05, 2021

Mercedes Benz of the Woodlands over exceed all expectations, The staff are all friendly attentive knowledgeable and understanding of your needs and time. Service department is top-notch from the c More

by Julian77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Julian77 , Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant. See you next time!

November 05, 2021

You guys are the absolute best at service! That is the reason we bought our last car from you. More

by nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

nikki, we’re so happy to hear you had a good experience. We look forward to seeing you again soon. Hope you have an amazing day!

November 05, 2021

It was very easy to make an appointment online. Our service advisor, Liz, got us in as scheduled and out in a timely manner as we waited for our vehicle to be serviced. They have an incredible waiting More

by vaughn.gregg4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi, vaughn.gregg4, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

November 04, 2021

The service I received at this dealership was excellent. Friendly helpful employees. I Appreciate the help of Richard Metodiev. More

by eddieandmarilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

So glad Richard provided you a great experience, eddieandmarilyn. See you soon!

November 03, 2021

Service advisor Gaston was courteous and helpful as I had my first service done November 2nd 2021. Thank you. More

by mariaj528
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi mariaj528, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

October 31, 2021

Great Service! Friendly and knowledgeable staff! We have Great Service! Friendly and knowledgeable staff! We have never had an issue with this Dealership. More

by elainenoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. Hope to see you again soon!

October 30, 2021

My service advisor Donald Hudgins always does me a top notch job. I have bought two cars from this place the last few years. The service people are overly prepared and enthusiastic in helping. The wood More

by lawlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

I have never had a bad experience at this dealership. Everyone is so helpful and goes above and beyond. More

by Khunter33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston has always been amazing.
October 28, 2021

Liz Ricon does an excellent job at customer services. My experience and those of my friends have always been great with the company because of Liz. I hope she gets a raise or promotion asap. More

by gfinvest.global
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I was very pleased with my service. My Representative Liz was awesome very friendly & professional. Just waiting on loaner cars to be Available in a timely manner. More

by Glendaroze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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