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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,675 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center
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October 14, 2021
Liz was very helpful and updated everything, including delay. Very happy with her attitude and communication with us. delay. Very happy with her attitude and communication with us. More
by Saraswathi
October 13, 2021
The service team was professional, efficient, competent, friendly, and thorough. Mike Lange and Lindsey were very supportive and made our experience at MBOTW a very positive one. friendly, and thorough. Mike Lange and Lindsey were very supportive and made our experience at MBOTW a very positive one. More
by terryorrhhi
October 12, 2021
The service was prompt. Parts were secured promptly and most importantly they check on the warranty which also covered the item. most importantly they check on the warranty which also covered the item. More
by Anwar Nimer
October 12, 2021
Excellent. Mark and the rest service team were professional, friendly and efficient. Love this place. professional, friendly and efficient. Love this place. More
by kcampion21
Employees Worked With
October 11, 2021
I was taken care of immediately when I pulled in, I was told it would take two hours and it did, exactly. Very professional service from Fred Gallucci. Courteous and polite. Good food bar and tables to wor told it would take two hours and it did, exactly. Very professional service from Fred Gallucci. Courteous and polite. Good food bar and tables to work. More
by Doris Costenbader
Employees Worked With
October 11, 2021
Always Experience Exceptional Service! I now look forward to visiting the dealership for any reason. to visiting the dealership for any reason. More
by TexasTechMom
October 10, 2021
I've often said that the Service department sales cars and I've been to both N. Houston locations for my Mercedes. The Woodlands location is extremely clean and friendly. Hard to believe it's auto servi and I've been to both N. Houston locations for my Mercedes. The Woodlands location is extremely clean and friendly. Hard to believe it's auto service. They are informative and timely. Can't find any reason to go elsewhere. More
by codomco
Employees Worked With
October 09, 2021
The dealership runs very well except for an occasional bump in the road which can happen anywhere. The employees are very pleasant and helpful. my service manager Donald Hutchins is excellent. bump in the road which can happen anywhere. The employees are very pleasant and helpful. my service manager Donald Hutchins is excellent. More
by Carol
Employees Worked With
October 08, 2021
My experience with the Service Department it MBOTW has always been excellent. Very professional and friendly. Great communications. The Customer Service area is clean, well lighted and great WiFi. All in always been excellent. Very professional and friendly. Great communications. The Customer Service area is clean, well lighted and great WiFi. All in all, everything I could ask for in a Service Department. More
by Dave
Employees Worked With
October 08, 2021
This is a really great car dealership. Beautiful cars and low pressure salesmen. The service department is great and provides quick service and great followup calls and explanations and low pressure salesmen. The service department is great and provides quick service and great followup calls and explanations More
by bobcasto2007
Employees Worked With
