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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 05, 2021

This is the best dealership I have ever worked with -- this is my 3rd Mercedes from this dealership and I have been happy with each transaction. Great staff - great location - and they take care of every More

by brackbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Mercedes-Benz of the Woodlands service department keeps me smiling. Liz Rincon is always pleasant. More

by Prettyfeetval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

MBOTW is the best. Beautiful inside. Lots of snacks available. Nice store. People are great. More

by N5076m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Great experience and Richard (Service Advisor) was excellent and took care of us as usual. More

by Phil B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of the Woodlands responded

We’re so happy to hear you had a great experience with Richard. Hope to see you again soon!

October 03, 2021

Excellent service although vehicle came back dirty not even vacuumed. Not like your service department. More

by fdfishbfish@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Superior customer service, met all my expectations, loaner was ready when we arrived, could not ask for a better service department. More

by tascrandall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Mark Escobar was excellent and on top of every detail. I really appreciated his efforts in negotiating a reduced cost for tinting my new E53! More

by Jay Huffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Donald was very helpful, professional and knowledgeable since our first phone conversation and even more thorough in explaining all that was done to the car and the suggested future services. More

by nalormc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of the Woodlands responded

We can’t thank you enough for the kind words about Donald. Your review means a lot to us and lets us know we’re on the right track!

September 29, 2021

Cut and dry. Loaner was ready when we arrived and had the car ready quickly the next morning More

by Kyleherm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Gasto Reyes exceeds all my expectations and brings to my attention things about AMG I had never even considered. He is a true professional and an invaluable asset to the Mercedes brand and The Mercedes Ben More

by ERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GASTO REYES, Noelia Salazar-Murphy
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