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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 26, 2021

Good company with excellent employees and customer service have done business with them since day one and never a problem More

by kevin.loughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Have always had a very friendly, professional experience. Would highly recommend The Woodlands dealership. Service department is by far the best. More

by jkerkhof45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Very pleased with Mercedes of the Woodlands. The glass repair took longer than expected but Aaron communicated well and that was appreciated. More

by jvantronk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
September 25, 2021

I have enjoyed working with Liz Rincon. She has been a Mercedes service rep for over 20 years. I knew her from Mercedes North Houston prior to The Woodlands dealership being built. Your service depart More

by davidabaxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. Liz works hard to deliver the best service possible, and we’re glad it showed during your visit!

September 24, 2021

A beautiful facility that is most pleasant to pass time while your MB is being serviced. The massage chairs are fantastic! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

The service center at this Mercedes dealership is far better than any of the others in the area. The staff is professional and efficient. The amenities offered to waiting customers is top notch as well More

by teubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

September 22, 2021

Great service Advisor and customer service facility is amazing definitely recommend it to family and friends More

by Mushtag Jenabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

The service department was clean and efficient. The appointment process was easy and they were spot on with the amount of time needed. I made this routine service appointment while I was evacuated for More

by Will.scheffler
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARY DAMIAN
September 22, 2021

Mercedes of the Woodland has always taken great care of me. Mark, my service guy is the best, always keeping me updated on any service or maintenance they are performing and giving me a timely heads up whe More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
Sep 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to provide us with a review of your experience with Mark. I am pleased to hear he made your experience pleasant and we look forward to seeing you again soon!

September 18, 2021

while visiting family in the Woodlands, we needed while visiting family in the Woodlands, we needed immediate service for our Mercedes. Our family has had excellent service from you and highly recomm More

by Aadcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARY DAMIAN
Sep 21, 2021 -

Mercedes-Benz of the Woodlands responded

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a great review about your experience with our service department!

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