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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 15, 2021

Great service. Excellent attention to details and communication. Delivered as promise. Professional and personable touch. More

by Hector Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

I had an issue with the spoiler while my car was under warranty. Making an appointment was quick and Mercedes Team provided and excellent service and response. More

by Christian Z.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Best customer service ever! They really go the extra mile. I’m so glad I purchased my vehicle from them. More

by Wjordan39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay
Sep 14, 2021 -

Wjordan39 responded

I’ve had nothing but good experiences working with Mercedes-Benz the Woodlands. They’re always helpful and professional.

September 13, 2021

I did not have an appointment. Got right in and out! I received great customer service! More

by Ktravis707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
September 13, 2021

Timely, and professional service while I waited in a comfortable and clean environment. They also washed the exterior of the vehicle. Highly recommend MB of The Woodlands. More

by Louiscaporale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

September 11, 2021

Great service!!! Leasing my third Mercedes. I have always had a great experience! Will continue to due business with the dealership ! Thank you very much for the great customer service! More

by byronagregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

as always they make it as easy on me. They picked up and delivered both Cars and Richard kept in up to speed. Great Service More

by jwbbcc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

September 09, 2021

Outstanding service and professionalism. Donald Hutchins was great to deal with and kept me apprised on the status of repairs. Comfortable waiting area with great amenities. More

by acdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Excellent service as always and I will recommend to my Mercedes owner friends. They will answer any question you have and make the time very pleasant while you wait in the lounge. More

by William scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
September 09, 2021

Consistently outstanding service & team - they were quick to schedule and secure a loaner and as always, Richard was the outstanding professional he is - always communicates and is super efficient! More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Amy , thank you for taking the time to provide us with a review of your experience with Richard. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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