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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 02, 2021

They did a great job and they all were friendly and helpful with the customers. Definitely recommend to take your Mercedes Benz to get work done there. More

by tsanchez@tmjcncservice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy , MARY DAMIAN
September 01, 2021

We have taken our 2017 rv to the Mercedes Benz of the Woodlands several times for Warranty and Recall work. Work has been done quickly and efficiently each time. Rhonda and Juan have been super nice to More

by Polly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda and Juan
Sep 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it shows during your visits!

August 31, 2021

My experience was amazing at the dealership. The website was very informative and explained pricing ahead of time. The advisor was awesome and so was my shuttle driver. Wonderful experience!!! More

by staylor918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GASTON
August 31, 2021

Liz in Service helped me out getting me set up for service as requested. The people all the staff are very nice and professional people. More

by Bdeason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Appreciate the professionalism shown by your service advisor. Mr Gaston Reyes was very courteous and did extra work on my vehicle. It is very much appreciated. More

by stella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
August 29, 2021

They got my car in on very short notice, diagnosed & fixed the problem on a Saturday morning. And washed my car. Great customer service from an outstanding team! More

by mike0717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Aug 31, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

August 28, 2021

I’ve been coming here for years, and will continue to come. The service is always great! More

by erracle5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Brought car in for routine check up. Service was fast, friendly and efficient. Many thanks More

by Phi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

August 28, 2021

I have my second car from this dealership solely because of the customer service I receive here during the purchase of my vehicles but more importantly because of the service I receive after my purchase. More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it shows during your visits!

August 27, 2021

Our Service Advisor is great! Very patient and accommodating. Always feel welcomed here. More

by Kim D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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