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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 27, 2021

Just what you would expect. Attention to detail and timely. Made an appointment car was ready when promised. Nice facility. See you next time I need service. More

by JT
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

This is the 2nd Mercedes bought and having maintained by MBOTW. We expected good service and that is what we have received. Timely and efficient service, excellent customer care. More

by woroderick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

August 27, 2021

Consistently good service. Very nice and relaxing waiting room. The employees that greet you as soon as you enter are polite, helpful and respectful. More

by RSW
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Great and friendly service, thorough attention paid to my vehicle, and had me in and out of the dealership quickly. Thank you all! More

by Barryhtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Had a great visit with my wife’s vechile last week. Made Had a great visit with my wife’s vechile last week. Made an appointment (painless) Arrived :15 early on a miserable rainy even and was meet by a s More

by Lsherm504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

August 23, 2021

Gaston Reyes is professional in his presentation of the services needed and why. Gaston informs me of future services required to maintain optimal performance of my Mercedes SL550. Thank you. Wayne More

by waynegtruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit with Gaston!

August 21, 2021

I have owned MB for many yearsd and have dealt with several different dealers. MB of the Woodlands is one of the top two I have ever had service with. More

by veracruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

This dealership feels like family, a warm greeting when you drive up, help yourself to a cup of coffee and help yourself to something in the fridge. Quick and friendly service. More

by john_tinnin
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy
August 21, 2021

As always professional, friendly, prompt service.Liz As always professional, friendly, prompt service. Liz Rincon kept me informed of progress and cost. Customer waiting area was clean and well maintai More

by barfywog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

August 21, 2021

My service at the Dealer was outstanding. I am extremely happy. Everything was done in a timely manner. Will recommend this location. More

by Slrodway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
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