Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
Sort by
August 20, 2021
Exceptional customer service…professional, polite, knowledgeable, and it has the be the best waiting room in Texas…From checking in to the car being serviced and to delivery of the serviced car…outsta knowledgeable, and it has the be the best waiting room in Texas…From checking in to the car being serviced and to delivery of the serviced car…outstanding service! More
by anquarry
Employees Worked With
Not sure
August 20, 2021
MBOTW is an excellent dealership and the service department earns my complete trust. A big reason why I buy a Mercedes Benz is because I’ll take it there for service. department earns my complete trust. A big reason why I buy a Mercedes Benz is because I’ll take it there for service. More
by gregory_moseley
Employees Worked With
August 19, 2021
Came in with a vehicle that I did not purchase from this Dealer. That did not matter as they treated me like I had purchased the vehicle from them that day. My service advisor was very nice and helpful to t Dealer. That did not matter as they treated me like I had purchased the vehicle from them that day. My service advisor was very nice and helpful to take time to answer all questions I had and let me know what they were doing to my vehicle. He checked on the status to make sure that I was not waiting without knowledge of what was going on. The waiting are lounge was very nice and actually relaxing. Would highly recommended and I will be using them myself to service my vehicle. More
by Paul R.
Employees Worked With
John Watkins
August 18, 2021
Excellent costumer service and maintenance in my MB GLE. Highly recommended for purchase a new car with excellent services. 👌. Highly recommended for purchase a new car with excellent services. 👌. More
by JOSE
Employees Worked With
August 17, 2021
Very kind personal service and helpful staff Dealership Very kind personal service and helpful staff Dealership over all very clean Very kind personal service and helpful staff Dealership over all very clean More
by Dzevad Ketanovic
Employees Worked With
August 17, 2021
Since purchasing my Class C motorhome on the sprinter chassis, I have had it serviced by Mercedes-Benz of the Woodlands. There service has always been outstanding and performed in a very professional ma chassis, I have had it serviced by Mercedes-Benz of the Woodlands. There service has always been outstanding and performed in a very professional manner. More
by billyii
Employees Worked With
Juan Renteria
August 16, 2021
The service at Mercedes-Benz of The Woodlands has been first class from the beginning, including sales, financial and service departments. Our sales representative, David Gonzales is always a pleasure to first class from the beginning, including sales, financial and service departments. Our sales representative, David Gonzales is always a pleasure to work with and very professional. Likewise, Aaron in the service area is great and efficient. Every employee I have encountered makes the experience pleasant. More
by rrhagan
Employees Worked With
David Gonzales-sales, Aaron-service, MARY DAMIAN
August 16, 2021
the service and facility is impeccable. Very professional from start to finish. Technical abilities are unsurpassed. Customer care, honesty and attention from Mike Lang couldn't be better. I professional from start to finish. Technical abilities are unsurpassed. Customer care, honesty and attention from Mike Lang couldn't be better. I will always buy/service my vehicles here. More
by Charles B
August 15, 2021
Stopped in on Saturday morning without appointment with minor issue, I thought I may have changed a setting, only to be told the switch was damaged. They checked, had part in stock and replaced the part wh minor issue, I thought I may have changed a setting, only to be told the switch was damaged. They checked, had part in stock and replaced the part while we were there, at no charge! The dealership is immaculately clean both the inside of store as well as shop area. Always very happy with my choice of Mercedes Benz of the Woodlands More
by BeckyA53
Employees Worked With
Can’t remember his name,
August 14, 2021
Mercedes Benz of The Woodlands always delivers a positive experience. Every encounter is met with professionalism and delivered with great quality. They never fail to provide exceptional service! experience. Every encounter is met with professionalism and delivered with great quality. They never fail to provide exceptional service! More
by ABryson
Employees Worked With
Gaston Reyes
