Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
July 10, 2021

Always a pleasure to visit the service dept. Richard is a great help and gets me in and out with the least amount of worry More

by akurus@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Richard! We hope to see you again soon!

July 09, 2021

I have had Liz service my cars for many years here, as well as at other dealerships before Mercedes-Benz of the Woodlands opened. You won't find a better service writer anywhere. The entire operation in More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Liz has been able to continuously provide you with the best service possible! We hope Liz will continue to be your service advisor for many years to come!

July 08, 2021

Juan provided a great experience with how courteous and professional he was in handling my appointment, it is a pleasure to do business with a friendly service staff. More

by mike.lehfeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Juan! We hope to see you again in the future!

July 08, 2021

Great service by Mike & team. I live closer to MB Houston North but drive the extra distance due to the excellent service and customer care! And appreciate the quality loaner vehicles. More

by magdalene
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Mike and we truly appreciate your loyalty! We hope to continue living up to your expectations for years to come!

July 07, 2021

I love this dealership. My salesman David was great and still responds to my concerns even after 6 months of purchase. Liz in the service department was absolutely wonderful. More

by LemAug21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so pleased to hear about your experience with both David and Liz! We hope to continue living up to your expectations for years to come!

July 06, 2021

Excellent service team. I have used Mike Lange as my service advisor since the dealership opening. Customer waiting area by far the best for our early morning visits More

by Jo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experiences with Mike! We hope to continue living up to your expectations for years to come!

July 06, 2021

Very friendly and was in and out to drop off car and pick up after it was serviced. Mike is always very friendly and attentive. More

by hellocassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Mike! We hope to see you again soon!

July 06, 2021

My visit to Mercedes-Benz Woodlands was noteworthy. Service was friendly and very efficient. In addition, the attractive and welcoming facility made the visit easy. More

by AH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your visit with us here at MBOTW! We hope to see you again in the future!

July 02, 2021

Mike Lange is an excellent Service Advisor - he provides me with continuous updates so that I understand what to expect (diagnosis, parts availability etc) and when to expect my vehicle to be ready for plan More

by steveseiler
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Mike is able to provide you with updates and excellent service. We hope Mike will have the opportunity to continue living up to your expectations for years to come! We can't wait to see you again in the future!

June 30, 2021

Easy to schedule service; well-stocked lounge area. Timely contacts during service updating status & providing recommendations/pricing (I agreed to most, not all). Clean car at pick-up. More

by gitz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We hope to see you again in the future!

...
125
...