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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews
Call Service Center (936) 206-7500

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 29, 2021

Always great customer service on every level. MBOTW is an excellent dealership. They're also next to Costco if you need to do some shopping. More

by DBOTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words! We hope to see you again soon!

June 29, 2021

Honest and accommodating. Replaced a sensor under warranty after rerouting wiring didn't fix the problem as originally diagnosed. No charge. More

by Nigel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
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Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with the service department! We hope to see you again in the future!

June 29, 2021

Outstanding experience, very pleased with the services rendered on our new car delivery. More

by lschultz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are pleased to hear about your car buying experience! We hope to see you again in the future!

June 29, 2021

The best service of any dealership I’ve done business with! Quick and easy! I was given a new Mercedes loaner car so I didn’t have to wait on 2 hour service! More

by melanie1360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for you for your review. We are happy to hear about your experience! We hope to see you again soon!

June 27, 2021

Your team has always gone above and beyond our expectations to fulfill our needs. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words! We hope to see you again soon!

June 26, 2021

Was really pleased with the feedback from the service advisor and the mechanic regarding the status of my vehicle. They were very thorough and helpful. More

by alh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Torres
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Jun 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience! We hope to see you again in the future!

June 24, 2021

This was the first service on my 2020 GLE350. Experience was very good. The service was completed in just over an hours time. More

by JJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience! We hope to see you again in the future!

June 24, 2021

The best dealership I have ever visited. I can’t imagine going anywhere else now! I love Mercedes Benz of the Woodlands. More

by bwachtendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words! We can't wait to see you again in the future!

June 23, 2021

MBOTW always goes the extra mile for me. This is my 2nd MB and I'm not sure I could ever go back to a 'normal' dealership and get the same courtesy and convenience. Gaston has been my service guy for both More

by SF
Recommend Dealer
Yes
Employees Worked With
Gaston
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Jun 23, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with our dealership and especially with Gaston! We hope to continue living up to your expectations for years to come!

June 22, 2021

Everyone is so nice here and the service is fast and reliable every time. Easy in, easy out! More

by dewilli04
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your visit! We hope to see you again in the future!

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