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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 16, 2021

Efficient, professional service in a timely manner. Spotless waiting area. My future service needs were documented and thoroughly explained. Always a pleasant experience at this dealership. More

by lisaesteplawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to continue living up to your expectations for years to come!

June 15, 2021

Like always an excellent experience. Everyone is so passionate and helpful. It is amazing the excellent customer service from the beginning. I really appreciate all the help from Mr. Richard Metodiev a More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear about your experience with Richard! We hope to continue living up to your expectations for years to come!

June 13, 2021

A perfect experience! From the minute you enter the door everyone who works there is pleasant and great at what they do. Highly recommend this location! More

by Judyc
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience! We hope to continue living up to your expectations for years to come!

June 12, 2021

Liz Rincon is my service advisor and did a great job. Car was ready when expected. Also received a credit I was not expecting. Perfect! More

by EK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Liz! We hope to see you again soon!

June 12, 2021

Everyone that I encountered while at the dealership for a service issue was friendly, and professional. I highly recommend this facility. I would use them again. More

by vagrl2tx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with our dealership! We hope to see you again in the future!

June 12, 2021

Great service. Always done quickly. Everyone is very friendly. Liz was very helpful. Quickly addressed my needs despite a busy time at dealership. Jared was very helpful, too. More

by Mendieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Liz and Jared in service! We hope to see you again soon!

June 11, 2021

Very well done and fast service while I waited. Service rep Mike Lange has been the best throughout my many years of working with him. More

by Nixer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your dedication to Mike! We hope he can continue to be your service provider for years to come!

June 10, 2021

Excellent service! Best ever! Very courteous & helpful! I highly recommend & will continue to use them! They have serviced my car since I bought it & I have always been pleased! More

by wldgchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience! We hope to continue living up to your expectations for years to come!

June 10, 2021

Excellent service each and every time I come into Mercedes Benz of the Woodlands. Will always recommend your wonderful dealership. Your are simply the best. More

by klbland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words for our dealership! We hope to continue living up to your expectations for years to come!

June 09, 2021

Martin is awesome! Stayed with me until the right car came in! Service is also great and efficient. Never waiting very long in service with or without an appointment. More

by cassell.patty
Customer Service
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Martin! We also appreciate your kind words for service! We hope to have the pleasure of working with you again in the future!

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