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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 09, 2021

My family have driven various Mercedes models since 1976 and MBOTW rates top for competent and efficient service work, in comparison to another dealership in Houston and two others. More

by DaveR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words. We hope to see you again soon in the future!

June 09, 2021

Great service and very timely. They were able to get me in quickly and got me out same day. Never disappointed when using this department. More

by justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to see you again in the future!

June 09, 2021

Always Great service, everything done on time. We called in the morning and the service department got us scheduled the same day. Car was done on time More

by Jhageman45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to see you again in the future!

June 09, 2021

had to cancel twice for health reasons. no problem. service rescheduled with a smile and done on time, efficiently, and well. Liz Rincon is as good as it gets. More

by wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are sorry to hear about your health problems, but we're happy to hear that we were able to accommodate for you in order to get your car in and services! We are also happy to hear about your experience with Liz! We hope to see you again in the future!

June 08, 2021

I have used Mercedes Benz of the Woodlands over the years with several vehicles. I’ve always been overly pleased with this dealership. From the first greeter in the service receiving area to checkout and del More

by jcbranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in customer service
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We truly appreciate your kind words and we are happy to hear about your experiences with Richard! We hope to continue living up to your expectations for years to come.

June 08, 2021

My last service (as always) was excellent. My car needed a variety of services. They were all priced and approved in advance. When I picked up my car, I got in and out quickly and the total cost was less More

by DaleJamesTimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that you had an excellent service experience. We hope to see you again in the future!

June 08, 2021

Welcoming, professional, with strong follow up and kept me aware of progress and delivered the car clean and ready without even needing to sign any paper. Outstanding service!!! More

by abelardocruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience! We hope to see you again in the future!

June 07, 2021

Service and staff were extremely good. No problem with anything. I did not have any issues with the service or the staff. They got the vehicle out quickly More

by garypattersonlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience! We hope to see you again in the future!

June 06, 2021

Fezan and Justin was fantastic in providing the Best Customer Service - second to none. I had 4 other appointments with other dealers and cancelled them since Fezan and Justin made it happen. I will rec More

by lperreau.pimanagement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Fezan and Justin! We hope to see you again in the future!

June 06, 2021

Very good service. My car was cleaned en detailed and very nice. Also, Noelia mentored me on the basis to start driving my car safely. Than you so much More

by mayelad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noelia Salazar-Murphy
Jun 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience! We are happy to hear that Nellie was able to help you with the features on your car! We hope to see you again in the future!

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