Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
My family have driven various Mercedes models since 1976 and MBOTW rates top for competent and efficient service work, in comparison to another dealership in Houston and two others. and MBOTW rates top for competent and efficient service work, in comparison to another dealership in Houston and two others. More
Great service and very timely. They were able to get me in quickly and got me out same day. Never disappointed when using this department. in quickly and got me out same day. Never disappointed when using this department. More
Always Great service, everything done on time. We called in the morning and the service department got us scheduled the same day. Car was done on time in the morning and the service department got us scheduled the same day. Car was done on time More
had to cancel twice for health reasons. no problem. service rescheduled with a smile and done on time, efficiently, and well. Liz Rincon is as good as it gets. service rescheduled with a smile and done on time, efficiently, and well. Liz Rincon is as good as it gets. More
I have used Mercedes Benz of the Woodlands over the years with several vehicles. I’ve always been overly pleased with this dealership. From the first greeter in the service receiving area to checkout and del with several vehicles. I’ve always been overly pleased with this dealership. From the first greeter in the service receiving area to checkout and delivery of my serviced vehicle, the experience is always above par! My Service Rep, Richard, is always polite, patient and explains everything thoroughly. I have used several other Mercedes dealerships previously in The Metro Houston area and will always use Mercedes of the Woodlands for our next purchase and service needs. More
My last service (as always) was excellent. My car needed a variety of services. They were all priced and approved in advance. When I picked up my car, I got in and out quickly and the total cost was less a variety of services. They were all priced and approved in advance. When I picked up my car, I got in and out quickly and the total cost was less than expected. More
Welcoming, professional, with strong follow up and kept me aware of progress and delivered the car clean and ready without even needing to sign any paper. Outstanding service!!! me aware of progress and delivered the car clean and ready without even needing to sign any paper. Outstanding service!!! More
Service and staff were extremely good. No problem with anything. I did not have any issues with the service or the staff. They got the vehicle out quickly anything. I did not have any issues with the service or the staff. They got the vehicle out quickly More
Fezan and Justin was fantastic in providing the Best Customer Service - second to none. I had 4 other appointments with other dealers and cancelled them since Fezan and Justin made it happen. I will rec Customer Service - second to none. I had 4 other appointments with other dealers and cancelled them since Fezan and Justin made it happen. I will recommend MBWoodlands to my friends and family because of Fezan and Justin! More
Very good service. My car was cleaned en detailed and very nice. Also, Noelia mentored me on the basis to start driving my car safely. Than you so much very nice. Also, Noelia mentored me on the basis to start driving my car safely. Than you so much More