Mercedes-Benz of the Woodlands - Service Center

Convenient, fast, and professional. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. More

Prompt and convenient service. Knowledgeable service representatives. Excellent waiting area, and use of loaner vehicles. Knowledgeable service representatives. Excellent waiting area, and use of loaner vehicles. More

I brought my first Mercedes in September and the process was so easy and stress free because of Rosie! She is so patient and kind! Yesterday I had my first service on my car and Fred and his team were so he was so easy and stress free because of Rosie! She is so patient and kind! Yesterday I had my first service on my car and Fred and his team were so helpful, professional, and kind! I highly recommend them! More

I scheduled my B1 service over the phone. When I arrived for my service appointment I was greeted promptly although they were very busy. My car was serviced and returned to me as promised . When I arrived for my service appointment I was greeted promptly although they were very busy. My car was serviced and returned to me as promised . I felt like I was appreciated as a customer. More

Liz Rincon is the best. Professional, friendly and really takes the time to explain needed service. She scheduled my service and had a loaner ready and waiting. The servic Professional, friendly and really takes the time to explain needed service. She scheduled my service and had a loaner ready and waiting. The service department is by far the cleanest and most comfortable one I have ever seen. Customer Service is exceptional from the minute you drive in. It is obvious putting customers first is a high priority. More

They provide excellent service and do a great job of explaining everything they do and why. Was able to get an appointment and loaner car on short notice. explaining everything they do and why. Was able to get an appointment and loaner car on short notice. More

Just wanted to leave a review after my most recent visit to Mercedes-Benz of the Woodlands. I've purchased 4 vehicles over the past 4 years from this dealership and they service all of my cars. In particu to Mercedes-Benz of the Woodlands. I've purchased 4 vehicles over the past 4 years from this dealership and they service all of my cars. In particular, this most recent visit was prompt and attentive. I actually didn't schedule an appointment and I pulled up for an express service oil change (a service they offer out of convenience). I asked the service advisor to check some other minor things for me, and they ended up replacing a tire on the spot as well. The management at Mercedes-Benz of the Woodlands is very in tune with their customers and will go out of their way to make sure that you have s great experience as you purchase and throughout the ownership process.....and hopefully through to your next purchase! More

Excellent service and willing to help in every way. This has been our dealership for years. Great people to work with. This has been our dealership for years. Great people to work with. More

First visit to Woodlands Mercedes Benz. Met Liz. Professional and listened to my issues. Took test drive and told they thought they knew the problem. Next day I received call that the Met Liz. Professional and listened to my issues. Took test drive and told they thought they knew the problem. Next day I received call that the problem was found and fixed. Very happy because I had previously taken car to different dealership several times and they could not find problem. Would recommend Woodlands dealership to family and friends. More

MBOTW always makes service appointments outstanding. ..from scheduling to arrival to pick up. Thank you Jack Burgoyne for stepping in for Mike Lange and continuing a great service experience...made it e ..from scheduling to arrival to pick up. Thank you Jack Burgoyne for stepping in for Mike Lange and continuing a great service experience...made it easy AND pleasant. More