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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 24, 2021

I was very impressed with the Woodlands location. The facility was nice and clean, and the service was great. I would recommend this to anyone who wants quality service. More

by careergirl_shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words. We hope to continue living up to your expectations for years to come!

May 24, 2021

Prompt, courteous, service. Always a pleasure to visit the dealership. I like the fact that a loaner vehicle is available and they keep me posted on the status of my car More

by Agent 007
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with service! We hope to have the continued pleasure of being your service provider of choice for years to come!

May 24, 2021

Service was perfect. All work was done as requested and on time. Richard did a great job in a professional and very friendly manner. Work was done and loaner car was provided as promised on time. More

by Donrhales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience with Richard was perfect! We hope to continue living up to your expectations for years to come!

May 23, 2021

Excellent service, I was updated on the works, the cost and the status of the service, and they delivered the car after the time they advised. Lounge to wait is nice also. More

by Jorge Toledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you got your review! We are so happy to hear about your experience with service! We hope to see you again in the future!

May 22, 2021

Great communication!!! Everything as promised! I asked about some other issues and they were investigated and reported to me promptly. Donald and his team are fantastic! More

by Mlherndon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Donald! We hope to see you again in the future!

May 22, 2021

Donald is always professional and proficient. I book my appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. More

by JodeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Donald! We hope to see you again in the future!

May 22, 2021

It was very good and fast.Richard Metodiev( Service manager) took care of me and he handled it very professional like always glad he is there More

by rodgut_fer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Richard! We hope to continue living up to your expectations for years to come!

May 22, 2021

The service team is excellent and handle all our needs. I would bring my car back to this service team. It was the reason we purchased the vehicle at this dealership More

by gw2mills
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our service department! We hope to have the pleasure of being your dealership of choice for years to come!

May 22, 2021

Car was finished as promised. Coupon really helped the service to be affordable. Great staff here! Everyone was helpful. We were met as soon as we drove in! More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man checked me out was awesome. Failed to get his name.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience! We hope to see you again in the future!

May 22, 2021

Mercedes-Benz of The Woodlands is the best MBenz dealership! Exceptional customer service! Great car advice and recommendations, and very attentive and trustworthy. Thank you Mark Escobar!!! More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Mark! We hope to have the pleasure of being your service provider of choice for years to come!

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