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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 07, 2024

Always courteous and very helpful! Easy to schedule a needed appointment. Handle any issues promptly. More

by debobt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi debobt8, thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we are always here to help. We look forward to serving you again in the future!

March 07, 2024

Brought my '17 SL63AMG in for brake service - Liz Rincon provided excellent service, listening to understand my concerns and ensuring all my issues were addressed. Also, enjoyed speaking with Anthony on th More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Steve, we are thrilled to hear about your positive experience with Liz and Anthony at our service center. Thank you for taking the time to share your feedback. We are committed to providing top-notch service and look forward to assisting you with any future needs.

February 29, 2024

the best Mantainance service departament and great inventory, the best attention and qualified staff, great experience. More

by mboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, mboy! We're thrilled to hear that you had a great experience with our maintenance service department. Our team works hard to provide top-notch service and we're glad to hear that it didn't go unnoticed. We look forward to serving you again!

February 26, 2024

My experience is alway top notch. The dealership employees are attentive and knowledgeable. Happy with results. More

by Kenneth Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kenneth, thank you for sharing your positive experience with us! We're thrilled to hear that you found our dealership employees attentive and knowledgeable. We appreciate your feedback and look forward to serving you again in the future.

February 23, 2024

Well I don’t n stop by dealerships often for service but when it comes to my wife’s 350GLE I only let the pros maintain it. The service and honesty are on point. No gimmicks no games Quick and on the j More

by Lsherm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hey Lsherm504, thank you so much for your kind words and positive review! We are thrilled to hear that you and your wife had such a great experience with our service team. We look forward to welcoming you back later this summer.

February 23, 2024

What an amazing experience! The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Patrick, we are thrilled to hear about your positive experience at our dealership! Our team works hard to provide top-notch service and we are glad to hear that you received such great care from our technicians. Thank you for choosing us and we look forward to serving you again in the future!

February 21, 2024

Liz Rincon has always been very professional & responsive to our vehicle service needs. We’ve been having our cars serviced at MB of the Woodlands for the last 7 years since we moved back to Sout More

by bettyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of the Woodlands responded

Betty, thank you for sharing your experience with Liz at MB of the Woodlands. We're thrilled to hear that Liz has been able to provide you with professional and responsive service for the past 7 years. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

February 20, 2024

Great experience ! Everything went well. It is great even the shop cleanliness is excellent. Looking forward for next service. More

by joel_winnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Joel! Thank you for sharing your positive experience with us. We're thrilled to hear that everything went well and that you found our shop cleanliness to be excellent. We look forward to serving you again during your next visit. Have a great day!

February 20, 2024

MBOTW Service department is consistently excellent. They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciat More

by jbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for the glowing review, JBode! We're thrilled to hear that you had such a positive experience with Gaston and our service department. We always strive to provide top-notch service to our customers. We truly appreciate your feedback and your business.

February 18, 2024

Excellent customer service. Service time was precise and quick! Will definitely return to this particular dealership. More

by kburns2201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi kburns2201, thank you for sharing your positive experience with our dealership! We are thrilled to hear that you were satisfied with our customer service and quick service time. We look forward to welcoming you back in the future.

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