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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 15, 2021

Mercedes Benz of The Woodlands has consistently provided me excellent customer service and exemplary quality work. I have taken my vehicles to two other MB service departments over the years and hands-down More

by J. Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experiences with us here at MBOTW and we hope to continue living up to your expectations!

April 15, 2021

I am very pleased with Mark Escobar's great communication, friendly and professional service. I also appreciate it that you all respected my time. We trust MB of the Woodlands. More

by nico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experience with Mark! We hope to see you again in the future!

April 15, 2021

I have experienced nothing but exemplary and outstanding service at MB Woodlands, ever since the company began its operations. Every member of the team at MB Woodlands has been outstanding. Blessings and th More

by RaghuSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experiences with our dealership. We appreciate your kind words and we hope to continue living up tp your expectations for years to come!

April 14, 2021

Consistent, excellent service for years. Richard Metodiev has been and continues to be an outstanding service advisor. I would certainly recommend this dealership and service department. More

by dcrowell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experiences with Richard! We hope to see you again in the future!

April 14, 2021

Mike Lange and the technician crew always provide my spouse and me excellent customer service on our 2 MB's. We only visit MB of The Woodlands for our MB maintenance / service needs. More

by steveseiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words. We are so happy to hear that Mike has provided you both with excellent service on your vehicles! We can't wait to see you again!

April 14, 2021

After a long 2500+ drive from our move to Texas from Seattle in this last week, it was refreshing to experience a dealership that was clean, courteous and professional. Besides moving into our new home, More

by Rayc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Nichols
Apr 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are happy to hear we were able to make a good first impression! We are grateful for having the opportunity to service your vehicle and we hope to continue to live up to your expectations.

April 14, 2021

Rhonda Canfield is the best! She is a real professional, knows her stuff and makes us feel like VIP's every time. Our Mechanic Jeff is just great! More

by shenzhendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
Apr 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your service experiences with Rhonda and Jeff have been great! We hope to continue to live up to your expectations for years to come.

April 14, 2021

Excellence is hard to come by but this dealership is consistently service oriented. I recommend Woodlands M.B. To my friends frequently! 5 out of 5 More

by ksmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experiences with our dealership. We hope to see you again in the future!

April 13, 2021

Great service and Mike Lange is the best service advisor I've ever known. Very professional, and gives excellent customer service. I get a free loaner car, and my car is ready and serviced well at the quot More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear about your service experiences with Mike. We hope MBOTW can have the continued pleasure of being your service provider of choice for years to come!

April 13, 2021

Recently moved to area and needed vehicle worked on. Excellent customer service, prompt vehicle return when had car serviced for routine maintenance and beautiful Service Center layout. More

by MValer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear we made a good first impression at your fist visit with our dealership. We hope to continue to provide your vehicle with great service!

Mar 18, 2023 -

MValer responded

This dealership continues to maintain great Cust Service,, professional and friendly staff. I would recommend this dealership to anyone.

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