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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 04, 2021

I took my Mercedes Benz E350 in for some long overdue service. And I am glad I did. Mercedes Benz of the Woodlands exceeded my expectations. The showroom, waiting area and service area are clean and mode More

by robv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We appreciate your kind words about our dealership and we are so glad to hear about your experience with Mike!

April 03, 2021

The service work done at MBOTW was a painless process, extremely easy to set up, done right the first time, they kept me well informed during the process, just another reason I am glad I purchased from MB More

by TimW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Nichols
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with our service department! We can't wait to see you again!

April 03, 2021

I love how friendly the Service Team is - super courteous and fast! (I admit, I also love that they wash my car - always feels like it's brand new when I leave!) More

by LMM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to be able to provide you with the best possible service! We hope to continue to live up to your expectations for years to come!

April 03, 2021

It is always easy dealing with this service department., No matter if the problem is large or small, it is treated with upmost urgency and accuracy. More

by wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with our service department! We hope to continue to live up to your expectations for years to come!

April 02, 2021

Professional, courteous and knowledgeable service. Gets the job done right the first time. Excellent communication of cost and options prior to commencing service work. Highly recommend! More

by Terrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words about our service department! We hope to continue to be your service provider of choice for years to come!

April 02, 2021

My first visit to Mercedes Benz the Woodlands I am very impressed with the level of professionalism from the staff and the sleek design of the facility. All future service and maintenance will only be at M More

by Rachel F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with our service department! We can't wait to see you again in the future!

April 01, 2021

The service and the service advisor, Liz, were wonderful. Got us right in and took quick care of our problem. Our sales person, Anthony, assisted in making this a quick turnaround. More

by mdurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that we were able to get your car taken care of quickly and efficiently! We hope to see you again in the future!

April 01, 2021

Mercedes Benz of the Woodlands is always clean, friendly, courteous, and on time. They are helpful in every way possible and always make you feel more than welcome in their establishment!! It’s always a plea More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words about our dealership and we hope to continue to be your dealership of choice for years to come!

March 31, 2021

Good place, very friendly and relaxing. Some prices are on the high side though. However, I'll be happy to recommend this dealership to my friends and neighbors. More

by hdsz243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your loyalty and recommendations. We truly hope to continue to be your dealership of choice for years to come.

March 31, 2021

I was very pleased with the service I received at Mercedes-Benz of the Woodlands to impement the diesel recall items on my GL350. Richard did a great job and provided a very nice loaner car while th More

by wfhall
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Richard! We hope to see you again in the future!

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