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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 16, 2021

The BEST customer Service in the Woodlands area! Richard Metodiev always goes above and beyond. Excellent and efficient service always. Appreciate you! Thank you very much! More

by Pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that Richard has been able to provide you with excellent service on your vehicle! We hope to see you again soon!

March 16, 2021

Our maintenance coordinator, Liz Rincon, is wonderful. Service is available on my timing, efficient and will keep us as long term customer. The ice cream bars are an added plus. More

by B2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that Liz has been able to provide you with a wonderful service experience! We hope to see you again soon!

March 15, 2021

I enjoy getting my vehicle serviced at Mercedes Benz of the Woodlands! They provide excellent customer service and are always courteous & professional. A bonus is my vehicle is always clean when it’s retur More

by wktezeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that your service experiences have been excellent, and we hope to continue to live up to your expectations for years to come!

March 15, 2021

The best reason to buy a Mercedes is so you can take it for service at Mercedes of The Woodlands. Always dependable, and my profession is achieving perfection in hospitals! More

by William.bader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Rincon, the bomb!
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that we have been a dependable service provider for your Mercedes. We hope to have the pleasure of being your service provider of choice for years to come!

March 14, 2021

Service is the best ! They are very through, never trying to over sale. Thank you for continuous doing the right thing. Class act in the service department. More

by Rachsue1974
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experiences with the service department! We hope to have the pleasure of being your service provider of choice for years to come!

March 14, 2021

Excellent and very attentive personnel along with very knowledgeable advice and helpful recommendations on products and services that best fit my needs to maintain a worry free purchase will definitely re More

by Lex61ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Personnel in the car wash dpt , Bernice McEuen
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear about your experience with our dealership! We can't wait to see you again in the future!

March 13, 2021

Excellent customer service. Updated at every stage of the repair. Repair done immediately even though I had no appointment. Very comfortable customer waiting area. Very pleased to see that all the staff wer More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are glad to hear the service department was able to quickly address your car repairs. We hope to see you again in the future!

March 13, 2021

These guys are awesome. I have bought 4 cars from MBOTW. They are friendly and professional. They are not just a dealership, they are family! More

by Bryan Ewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to have had the pleasure of providing you with the best service possible and we hope to continue to be your dealer of choice for years to come.

March 12, 2021

I love how they treat you and make you feel special at this dealership.. those qualities you don’t find at many Dealerships..Thank You More

by My4tay523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We hope to continue to treat you like family for years to come!

March 12, 2021

Donald Hudgins always takes excellent care of us ! Both drop off and pick up times are very handled smoothly . I have always experience warm friendly faces upon arrival . More

by Monicdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We truly appreciate your kind words. We hope to see you again in the future!

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