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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 11, 2021

I always receive very prompt and courteous service at this dealership. My service was done in a timely manner, as usual. It’s a pleasure to have them take care of my car. More

by sabendschein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear that our service department has been able to provide you with great service in a timely manner! We can't wait to see you again for your future servicing needs!

March 11, 2021

Exceptional service! The cleanliness of the service center was superb. I loved the working station set up so I could work while I waited for my car. The customer service of washing my car and vacuumi More

by Lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so glad to hear about your experience with us and we can't wait to see you again in the future!

March 11, 2021

You get nothing but the best service. Whether your buying a car or getting your car serviced there is no other place to go. When it comes to service Michael Lange is the best. When it comes to sales, Antho More

by Greg Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We appreciate your kind words for Mike and Anthony! We hope to continue to be your dealer of choice for years to come!

March 10, 2021

Once again Mike Lange did a wonderful job. He has been my service person for 15 years and I know I can always count on him to take excellent care of me. I recommend Mike to everyone! More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We hope that Mike can continue to provide you with excellent service for years to come!

March 10, 2021

A visit for service always makes me feel valued and spoiled. When you buy a first class vehicle you love getting first class service. Thanks MB of the Woodlands (and Liz Rincon). More

by Boonems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We make it a priority to make our customers our main priority, and we are pleased to hear that we have achieved that in your service experiences. We hope to see you again for your future servicing needs!

March 10, 2021

Mike Lange was extremely helpful and accommodating. Pick up and delivery of vehicle excellent. Service was performed as requested and car was returned have been washed. More

by altneu.michael
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear that we were able to provide you with excellent service! We hope to have the pleasure of servicing your vehicle again in the future.

March 10, 2021

Service Center rep, Gaston was a great help! He was extremely timely and available to answer all of my questions! Highly recommend for any service in the future! More

by nmkelso429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so glad to hear about your experience with Gaston! We hope to continue to be your service provider of choice for years to come!

March 10, 2021

Mark Escobar is truly a pleasure to work with! His timely updates re: service and the flexibility to work around my schedule is appreciated and will keep me coming back to MBOTW. More

by Hboom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experience with Mark! We can't wait to see you again!

March 10, 2021

Exceptional service! Easy to make an appointment and my Service Advisor, Gaston, was waiting for me. The technicians did a thorough job and my GLE returned freshly washed. Hats off to the Dealership and Ga More

by allenwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 16, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear about your service experience! We hope to see you again in the future!

March 09, 2021

Just the way you would expect the service experience to be. In and out in good style with the service advisor,Liz Rincon,handling the issues. More

by ajfionda2@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experience with Liz! We hope to see you again in the future!

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