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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 18, 2024

Excellent service! Employees were friendly, knowledgeable, and the work was performed in a timely manner! More

by Dee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Dee, thank you for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our friendly and knowledgeable team. We strive to provide timely service and are glad we could meet your expectations. We appreciate your feedback!

February 16, 2024

Everyone was friendly and helpful when dropping off and picking up. I don’t recall everyone who assisted me. Jacob worked with me on drop off. More

by diane.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Diane, thank you for sharing your experience with us! We're thrilled to hear that you found our team to be friendly and helpful. We appreciate your feedback and look forward to serving you again in the future!

February 16, 2024

Gaston is the best! Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happil More

by tallpineseventer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi tallpineseventer, thank you so much for your kind words and positive feedback! We are thrilled to hear that Gaston provided you with excellent service and made your experience seamless. We appreciate your recommendation and look forward to serving you again in the future.

February 15, 2024

very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 15, 2024

Excellent coordination within the organization is apparent. Customer service was top notch. In simple terms, reality was so much better than expectation! More

by Iahflier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Feb 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Iahflier, thank you so much for your kind words! We are thrilled to hear that our coordination and customer service exceeded your expectations. It's our goal to provide an excellent experience for our customers. We appreciate your feedback and hope to serve you again in the future.

February 14, 2024

Mark exhibits the perfect combination of politeness, customer, service, and explanation of services performed. He is prompt and keeps you informed along the way. Will definitely be asking for him again. More

by Charles B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Charles, thank you for your kind words and for acknowledging Mark's exceptional service. We're thrilled to hear that he provided a seamless and informative experience. We appreciate your feedback and look forward to assisting you again in the future.

February 14, 2024

Everything with MB Woodlands is always five stars from start to finish. It was seamless scheduling my GLE windshield repair and Liz is the consummate professional. We only wish we lived closer! More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Carly, thank you for your kind words! We're thrilled to hear that your experience with MB Woodlands was seamless and that Liz provided excellent service. We appreciate your feedback and hope to assist you again in the future.

February 13, 2024

I have 2 Mercedes sprinter van motorhome conversions. I chose the Mercedes style of motorhome because of the great service I have consistently received at Mercedes-Benz of the Woodlands. Motorhome servic More

by bob.heidkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Feb 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Bob! Thank you so much for sharing your positive experience with our team at Mercedes-Benz of the Woodlands. We're thrilled to hear that our service, especially from Juan Renteria, has consistently met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

February 11, 2024

It was an easy process, Richard & all the staff are kind & helpful, & the loaner SUV sold itself & now we want a new Mercedes:) A great experience. More

by jdabston250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi jdabston250! Thank you so much for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team, especially Richard, was able to provide you with excellent service. We appreciate your positive feedback and look forward to assisting you with your future car needs.

February 11, 2024

Mercedes Benz of the Woodlands gives you next level service. Rich and the entire service team were excellent to say the least. This is the only facility I will take my Mercedes. If you want a friendly More

by bigleo2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi BigLeo2769! Thank you so much for your kind words and for choosing Mercedes Benz of the Woodlands. We're thrilled to hear that you had a great experience with Rich and our service team. We appreciate your loyalty and look forward to serving you again in the future.

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