Mercedes-Benz of the Woodlands - Service Center

Our service representative Liz always takes good care of us in an efficient manner. Everybody is very friendly and the waiting area is very comfortable. us in an efficient manner. Everybody is very friendly and the waiting area is very comfortable. More

Check up on the 30KFirst rate from the first person to Check up on the 30K First rate from the first person to see at check in till the end Mark is always there to answer questions or help with any issue Check up on the 30K First rate from the first person to see at check in till the end Mark is always there to answer questions or help with any issues. More

Excellent service and everything on time Amenities are Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm glad I move tp the Woodlands More

MBOTW is a first class operation....No doubt about it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a minor thing but you are conditioned to expect perfection from MBOTW!!!!! More

The service, the quality of work, the efficiency and friendliness of the staff were excellent! I will continue to use Mercedes-Benz of the Woodlands for all of my service needs. friendliness of the staff were excellent! I will continue to use Mercedes-Benz of the Woodlands for all of my service needs. More

First time in. Moved from spring. Had an amazing experience. Everything was so smooth and fast. Really made my day easy. Thanks for cleaning my car it was just the cherry on top of the cake, I know experience. Everything was so smooth and fast. Really made my day easy. Thanks for cleaning my car it was just the cherry on top of the cake, I know I had it a mess sorry. More

Donald was great. He kept us up to date on the status of our vehicle while it was being repaired. Great experience, would definitely recommend our vehicle while it was being repaired. Great experience, would definitely recommend More

MB of the Woodlands has always been doing a great job of taking care of my car. All the staff are very professional and friendly. taking care of my car. All the staff are very professional and friendly. More

Best service ever. And a fantastic dealership overall it appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had a two truck dispatched, and so I did not ride in a two truck they sent a service vehicle with very professional and kind driver. Service Manager dropped what he was doing and got on my problem. As we rolled into dealership, Service Manager was waiting, got me to a top Advisor and vehicle was back in repair with lead mechanic within 5 minutes. Sadly the repairs needed some time, so I was quickly escorted to a shiny new Mercedes Loaner car full of gas and sent on my way home without delay. Amazing. The dealership stayed in communication until repairs were diagnosed and completed, plus a test drive or two to assure problems were resolved 100%. Then...the Service Advisor drove the car, on Saturday night to my home! Picked up loaner and was off. Folks, this does not normally happen as you hear mostly nightmares in similar situations. Thank you Mercedes Benz of the Woodlands! More

Donald Hutchins was very helpful and understanding during this and all my other visits. We want to keep my 2008 C300 running as long as possible. Thanks. this and all my other visits. We want to keep my 2008 C300 running as long as possible. Thanks. More