Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
Worst experience ever! Luisa Arias 5 reviews a month ago Not happy at all first of all one of the service him advisor gave my formation to an ex of mine because they are Luisa Arias 5 reviews a month ago Not happy at all first of all one of the service him advisor gave my formation to an ex of mine because they are friends, he texted him letting him know that I was there and I don't know what other information was given! I spoke with the GM and I received a phone call from him and he said he was going to do an investigation and call me back, well he never called me back and I and up finding out who was the employee who shared my information by myself! What a shame that a service advisor broke the companies customer privacy rights by sharing my info to an outsider. On top of this I picked up my car and they didn't even put a sticker on when I my next oil change will be etc. I'm very dissatisfied and disappointed with their lack of service, communication and professionalism. More
What you expect from MB Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first place More
Best Mercedes dealer in the world. Liz has alway taken care of my cars.It's nice to be able to trust the person in service area & I trust Mark who works on the cars.Woodlands Mercedes Liz has alway taken care of my cars.It's nice to be able to trust the person in service area & I trust Mark who works on the cars.Woodlands Mercedes is a very special place.It's always a pleasure to do business with the best Mercedes dealer in the world. More
Liz is the best I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpf I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpful. More
good service everything was done as promised,with confidence in the quality to maintain my 550 in great condition. I will always bring my s550 here for anything. everything was done as promised,with confidence in the quality to maintain my 550 in great condition. I will always bring my s550 here for anything. More
Service Advisor Liz Rincon is a superstar! Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lowe Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lower cost than we had expected. Liz managed the service and payment in her usual calm and confident manner. Thanks Liz! More
Awesome! The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and profession The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and professional! It was a great experience and the snack bar is definitely a plus ;) More
excellent experience so far Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, suppor Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, supportive and helped me through the process More
Following Mike Lange Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs. More
Outstanding service Richard does a great job. I was a customer of his before he moved to The Woodlands and I moved my business as a result. Richard does a great job. I was a customer of his before he moved to The Woodlands and I moved my business as a result. More