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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 18, 2017

Worst experience ever! Luisa Arias 5 reviews a month ago Not happy at all first of all one of the service him advisor gave my formation to an ex of mine because they are More

by Luisajohana22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Metodiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Mercedes-Benz of the Woodlands responded

Upper management is involved in this situation and will be coaching our team on what happened. It is not our policy to ever discuss our guests with others. If you want to speak in detail with our service manager please email Anthony Walding at awalding@mbotw.com

June 30, 2017

What you expect from MB Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first More

by ARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business! We're proud to have you as a customer!

June 28, 2017

Best Mercedes dealer in the world. Liz has alway taken care of my cars.It's nice to be able to trust the person in service area & I trust Mark who works on the cars.Woodlands Mercedes More

by CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business! We're proud to have you as a customer!

June 23, 2017

Liz is the best I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpf More

by Raelene McGinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business!

June 22, 2017

good service everything was done as promised,with confidence in the quality to maintain my 550 in great condition. I will always bring my s550 here for anything. More

by biglew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

June 20, 2017

Service Advisor Liz Rincon is a superstar! Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lowe More

by Cwallace15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

May 25, 2017

Awesome! The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and profession More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Kim! We're honored to serve you!

May 16, 2017

excellent experience so far Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, suppor More

by Lease
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica in delivery, Nelson Sioson
May 17, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you! We're happy to have you as a customer!

May 15, 2017

Following Mike Lange Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service More

by GMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Buchanan
May 15, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week! We'll forward your feedback on to Mike.

May 03, 2017

Outstanding service Richard does a great job. I was a customer of his before he moved to The Woodlands and I moved my business as a result. More

by Gary85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Gary! We appreciate your business!

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