Mercedes-Benz of the Woodlands - Service Center

Great salesman and post sale help Great dealership for long term relationship. Saw my salesman, Nelson, several months after buying my E350 with a question about the media player. Coul Great dealership for long term relationship. Saw my salesman, Nelson, several months after buying my E350 with a question about the media player. Could not have been more helpful. Super friendly and helpful attitude. Highly recommend Nelson and the dealership to all my friends. More

Great dealership Professional dealership that goes far and above what is required. Great place for busy professionals or anyone Will definitely buy next car there. G Professional dealership that goes far and above what is required. Great place for busy professionals or anyone Will definitely buy next car there. Great staff More

Outstanding This is the second time I take my car to the Service Department under Liz Rincon, and both times have been outstanding service. Starting with the welc This is the second time I take my car to the Service Department under Liz Rincon, and both times have been outstanding service. Starting with the welcoming reception at the entrance of the Department, followed by a very professional and expeditious treatment. Thank you so much Liz! More

Great service and very convenient Finally a M-B dealership in The Woodlands, and the service is exceptional. Purchased my vehicle in Sugar Land before this dealership opened. Have ta Finally a M-B dealership in The Woodlands, and the service is exceptional. Purchased my vehicle in Sugar Land before this dealership opened. Have taken it in for two scheduled maintenance checks and have been very pleased with the service. Liz Rincon keeps you informed and strives to meet your every need. More

"The Best of the Best" The best service advisor I have ever encountered in eighteen years as a Mercedes Benz owner has been with Mike Lange at Mercedes Benz of the Woodlands The best service advisor I have ever encountered in eighteen years as a Mercedes Benz owner has been with Mike Lange at Mercedes Benz of the Woodlands. Mr. Lange is definitely a cut above from other service advisors. He displays a genuine and caring heart to truly satisfy the customer instead of ensuring financial gains for the company. In additions, the entire service team sets themselves apart with a warm, friendly, and professional attitude that is instantly felt upon arrival. This dealership is a perfect model of perfection! There is no doubt about it, I will be purchasing my next Mercedes Benz soon from Mercedes Benz of the Woodlands with Mike Lange and the amazing Mercedes Benz staff. Keep up the great work!!!!!! More

Amazing ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best qualit ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best quality in all aspects! More

Absolutely Awesome Service Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Ri Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Rincon took great care of me. She goes out of the way to make the customers feel special. Pays close attention to detail. Liz is a professional in every sense of the word. More

Service Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteo Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteous, super-friendly and extremely helpful. More

Service on my ML350 2010 We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased. We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased....and will continue to purchase.... a Mercedes Benz. I have been purchasing new vehicles since the 1960's and Michael is without peer in taking care of his customer. We have had wonderful experience with our Mercedes vehicles, and Michael has enhanced our experience. Our rental is ready, our service time is short, our notifications are timely. NO ONE enjoys taking a day off to take care of car service, but Michael makes it as painless as possible. More

Fantastic Sales Experience We came into your dealership on a Friday to have our 2015 ML350 serviced (check engine light). While waiting for a loaner I walked thru the showroom We came into your dealership on a Friday to have our 2015 ML350 serviced (check engine light). While waiting for a loaner I walked thru the showroom to see what the 2016 SUV's were doing. There I met Nelson, and told him we were not in the market for a new car, although I really liked the GLE350. So he would have to make us an "OFFER WE COULD NOT REFUSE" before we would buy the car. Well, HE DID!!! Shortly thereafter we drove out in our GLE350! We are very happy with the sales and financing experience we received. On Sunday "mom" told us she wanted a new car but was on a tight budget and would probably settle for a pre-owned. I put in a call to Nelson (yes on Sunday) told him the situation and we made an appointment to meet on Monday. A few hours after meeting Nelson she bought a 2016 C300!! We are ALL very happy!! Mom (age 87) is in the car of her dreams!!! More