Mercedes-Benz of the Woodlands - Service Center

Woodlands Mercedes Dealership is always a welcome experience. Fred Galluici is on top of everything making sure you are happy. The sales department, service department and showroom is always a grea experience. Fred Galluici is on top of everything making sure you are happy. The sales department, service department and showroom is always a great experience. Friendly and welcoming. My sales associate Katherine even after the sale has always been eager to help if I needed anything in regards to my Mercedes. I would highly recommend this dealership. More

Very competent and welcoming staff. Great amenities in the waiting area. On top of that they wash your car. Great amenities in the waiting area. On top of that they wash your car. More

Luis Osawa is so kind and helpful, he always has s great attitude, the level of service that he manages is a 10! attitude, the level of service that he manages is a 10! More

Another Excellent Service experience at MBoTW for my '18 GLS450 five year service. Service was prompt, ready when promised and the use of a newer, clean MB loaner. Thanks to Mike Lange and the Service Tec GLS450 five year service. Service was prompt, ready when promised and the use of a newer, clean MB loaner. Thanks to Mike Lange and the Service Techs. More

We experience customer service excellence with each encounter, whether it's sales or service. The operations flows consistently and efficiently, where teamwork is obvious as they have each other's back encounter, whether it's sales or service. The operations flows consistently and efficiently, where teamwork is obvious as they have each other's backs. This is a clear reflection of management's leadership by example as exemplified by Anthony Walding, Erich Beasley, Nic Botusan and others. Isaiah Martinez explained my options for the issues identified and reviewed the service plans and expiration dates of the relevant features. Very helpful in our decision process. We are always left feeling cared for, respected and each engagement is professional, informative and really fun. The high caliber of service and the authentic and easy sales exchanges keep this household loyal to the Mercedes Benz of the Woodlands! More

A pleasure going to this dealership. My salesman Michael and John in service are excellent. My salesman Michael and John in service are excellent. More

Juan assisted with getting my service and loaner, and John helped me from the time I brought it in to the time I picked it up. Both are rockstars and an asset to the MBOTW service team. They were frien John helped me from the time I brought it in to the time I picked it up. Both are rockstars and an asset to the MBOTW service team. They were friendly, efficient, and answered any question I had about the service being done. I always recommend MBOTW to all my friends due to the exceptional service of each employee I have encountered! More

Outstanding service! Steven assisted me in having my car delivered after my service appointment. That was vey helpful! Steven assisted me in having my car delivered after my service appointment. That was vey helpful! More

The service experience at Mercedes Benz of The Woodlands is always pleasurable. Liz is personable and a very knowledgeable service advisor. Always enjoy my visit! is always pleasurable. Liz is personable and a very knowledgeable service advisor. Always enjoy my visit! More

Excellent service with good feedback. Honest, dependable and trustworthy. Nice waiting room with coffee and great selection of food. Honest, dependable and trustworthy. Nice waiting room with coffee and great selection of food. More