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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 20, 2023

Excellent. ..the Best! Mike Lange is a Rock Star. The experience was comfortable and the service impeccable. More

by thomasmcbride77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Thomas! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

Always a great experiences bringing our Mercedes vehicles here for service. The Staff is superb… We have a Mercedes dealership just ten minutes from our home and we prefer making the 55 minute drive out to More

by Fernando Medellin/Penny Loyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mark here at Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

Very clean. Very welcoming. I always enjoy going there because the people are so upbeat and appreciative. More

by Tessieblimps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

They said it would take 45 minutes for service on my vehicle, I wish it was longer! I felt like I was in a spa lounge waiting room full with amenities and comfortable details. Service was great and Adv More

by Gabriela Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Gabriela, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 18, 2023

Great service , nice facilities. This was my first visit ! Keep it up ! I’ll be back More

by Rwpdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

Juan R. and his team always provide excellent service on our Sprinter. We also appreciate the convenience of the courtesy shuttle. Thanks. More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria (5 Stars)
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Steve, We are very happy to have provided you with such a positive experience! Glad we could service your Sprinter! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

I always appreciate working with Mike Lange. The Woodlands is by far the best dealership I have ever been to and the only one I take my car to for service. More

by blcorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We will make sure to pass along your review to Mike! We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 16, 2023

My service advisor Isaiah Martinez was excellent he is very knowledgeable and personal. Thanks Isaiah. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
May 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Rick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023 -

Rick responded

I will thank you.

May 13, 2023

Great customer service and care. Very professional and took care of everything promptly I will continue to have my vehicle serviced here. More

by bbolt1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2023

Mercedes Benz of the Woodlands Service Department: Superb service, wonderful facility, staffed by highly professional representatives and technicians. More

by jcpbluesky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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