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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 25, 2023

I love this dealership. It is very comfortable to just wait for your vehicle if you do not want to leave and the service is great. Special thanks to Mike Lane. He is an awes More

by Adamsgg09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and the team met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 25, 2023

My wife bought a GLS from MB - The Woodlands. I bought a G Wagon. Everyone asks me if I've been helped whenever I come to MB - The Woodlands. Everyone is smiling. The energy is calm and inviting. More

by mahmood11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 23, 2023

Everyone very helpful. A good dealership. Best car I ever had. Thank you for the service. More

by bfbraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 22, 2023

Great service and the customer service was spot on! Alway enjoy the experience and staff More

by Satk154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2023

Never seem to have a questionable experience. This dealership provides a quality service environment and my advisor has gotten to know me and my needs...communicates and respectful of my concern More

by rexafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2023

Amazing and professional service at Mercedes-Benz of the Woodlands. I went for a State Inspection and the service was fast and smooth. More

by silviagermansanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Silvia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 20, 2023

Always, always, always great ! MBOTW dealership does everything first class. Mark has assisted me many times and is always professional and courteous ! More

by mcdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2023

In the last few years, I have shopped around at every Mercedes dealership in the Houston area. I visited Katy, Greenway, SugarLand, and even drove all the way to Clearlake in search of my vehicle. The Wo More

by Nikki Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Nikki! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 15, 2023

Great personal, friendly and courteous service every time I bring my car in for routine service! More

by stacy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston
Apr 16, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stacy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 15, 2023

Fantastic service; went above and beyond for a significant warranty/repair item. Much thanks MBoTW! More

by MKub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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