Mercedes-Benz of the Woodlands - Service Center

My GLK was scheduled for an A Service, My service advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. More

The best dealership with-out a doubt! Service folks are great, they do what they say! Service folks are great, they do what they say! More

Liz Rincon is our service representative. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. More

Excellent care through purchase and exceptional service after the purchase. My Sprinter service was in excellent care thanks to Juan Renteria after the purchase. My Sprinter service was in excellent care thanks to Juan Renteria More

Always great service at mercedes benz of the Woodlands! Also, great snacks while you wait Also, great snacks while you wait More

Very pleased with the service dept at MBOTW Mark Escobar is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we pur is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we purchase our next Mercedes from MBOTW. We heard wonderful reviews from friends and neighbors about purchasing vehicles from MBOTW as well as the continued service after the purchase. It was 100% accurate. 5 Star rating from our family! George and Betty More

The service department and the service advisors are excellent, quality work and delivered as promised. excellent, quality work and delivered as promised. More

This dealership and Mike Lang always go above and beyond! I did not have an appt as I had a blowout on I-45 in my rear tire. Mike was nice enough to fit me in and I was on my way with 2 new rear tires mounte I did not have an appt as I had a blowout on I-45 in my rear tire. Mike was nice enough to fit me in and I was on my way with 2 new rear tires mounted and balanced in no time! More

Love the car even better are the people advising and servicing the cars always very friendly even when i take so much of their time servicing the cars always very friendly even when i take so much of their time More

Our car experienced an issue with the height adjustment on the steering wheel.. Our service adviser, Steven Davis, informed us that the shop could look at it if we were willing to wait. After inspection it on the steering wheel.. Our service adviser, Steven Davis, informed us that the shop could look at it if we were willing to wait. After inspection it appeared that a part needed to be replaced which was in stock. Replacement of the part took approx. 1 hour which included updating some software. Having been in customer service for 40+ years and driving the Mercedes brand for the past 25 years, I was impressed with the speed, clear communication and professional service that was received from our adviser. One week later, Steven called us to see if the issue was resolved. Now that is A+ customer service which is rare to find nowadays. I can definitely recommend the service department and this dealership. They have our business secured for the future! More