Mercedes-Benz of the Woodlands - Service Center

Mike is an amazing service advisor. He is friendly, responsive, thorough, and knowledgeable. I look forward to seeing him every visit. He is friendly, responsive, thorough, and knowledgeable. I look forward to seeing him every visit. More

Excellent service and customer support. Always aware of my needs. Liz continues to impress me with her knowledge and ability to communicate with my wife and me when it comes to my car and Always aware of my needs. Liz continues to impress me with her knowledge and ability to communicate with my wife and me when it comes to my car and it’s needs. More

Service department is very professional, they done exactly what was expected and within the time frame that I was told exactly what was expected and within the time frame that I was told More

Prompt, courteous, professional service. Dealer has given me excellent sales and vehicle service for the past 5+ years. Dealer has given me excellent sales and vehicle service for the past 5+ years. More

I made a quick untimely appointment for schedule B ain't for my wife's GLE350. Before I was done doing some personal work I had it done. I was sitting near the repair area watching the Tech focus and person for my wife's GLE350. Before I was done doing some personal work I had it done. I was sitting near the repair area watching the Tech focus and personally attending to his checklist of all items necessary for the check. I was impressed at his pace and attentiveness to detail. this dealership's honesty and commitment to excellence have kept me coming back to rest assured my wife's vehicle is adequately maintained and professionally managed. It's a pleasure to spend my money on quality and true craftsmanship at its best. the people here are generous and personable as they address you, keep up the professionalism it shows they love what they do. My service advisor John Watkins was very clear and concise and knowledgeable and very easy to work with, I highly recommend him Capt Leo H Sherman United Airlines 787 Capt Washington Dulles Based More

I appreciate the updates from the time my vehicle arrives at the dealership. Great atmosphere to drop off your vehicle and great service. at the dealership. Great atmosphere to drop off your vehicle and great service. More

Great experience! I appreciate the efficient and expedient service. It is always a good experience at this dealership. I appreciate the efficient and expedient service. It is always a good experience at this dealership. More

Very professional and prompt service always. I have experienced consistent customer service to my satisfaction. I have experienced consistent customer service to my satisfaction. More

We have two vehicles we bought at MBOTW. We’ve kept pre-paid maintenance on both and love the consistent, excellent service we receive. We work with the same service advisor and, to be hones We’ve kept pre-paid maintenance on both and love the consistent, excellent service we receive. We work with the same service advisor and, to be honest, are spoiled! Prices for wearable items are fair and it’s a luxury knowing we can just drop the car and know we are going to be taken care of in the best way possible. Customers since 2016. More

Excellent service as always! I feel safe with the team at Mercedes woodlands. Top notch! It’s always enjoyable to go there with all the healthy snacks and drinks while your car I feel safe with the team at Mercedes woodlands. Top notch! It’s always enjoyable to go there with all the healthy snacks and drinks while your car is being worked on! More