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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

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December 10, 2022

This dealership is the best! I would not take my car anywhere else they have always went above and beyond to take care of me and my Mercedes. Outstanding service department! Qual More

by Merc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 08, 2022

Best service hands down! Never dread the experience because it is always stress-free. Wouldn't go anywhere else! Liz is the best, along with the entire team. Perfection! More

by kimdotybaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Liz, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 08, 2022

Great customer service and professional staff that continues to exceed my expectations for a positive experience. More

by scubastu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Dec 09, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 06, 2022

Juan was very helpful and courteous when I brought my Sprinter RV in for service. More

by Mwhbusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service advisor for sprinter
Dec 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Juan delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 06, 2022

They have a helpful staff and friendly customer service. Have been a customer for three years since moving to the area. More

by gdeck154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gadsden
Dec 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 05, 2022

The service here is always top notch! My service advisor Mike Lange is always a pleasure to work with and have pleasant conversations. More

by Muriel R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, Muriel, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 03, 2022

You can’t ask for better service than what you get at Mercedes of The Woodlands. The people are friendly and very attentive and helpful. Great experience. More

by cesario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 03, 2022

As always, an amazing and Lux service experience with satisfaction at Mercedes-Benz of The Woodlands. No doubt, “The Luxury of Convenience”. More

by atcastaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Dec 04, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 01, 2022

fast and efficient service. very skilled staff and very attentive service manager. waiting area is very nice with great amenities. More

by JSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 01, 2022

I thoroughly enjoy going to MBOTW because they have the friendliest and most sincere people in sales, service and finance. From Martin, Mike Lange and Arturo, these three gentlemen have made my decision-m More

by Thomas Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Thomas. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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