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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,674 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center
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July 21, 2024
EXCELLENT! That about sums it up!! You will not go wrong with MBZ of The Woodlands! Incredible customer service! A++ all around!! That about sums it up!! You will not go wrong with MBZ of The Woodlands! Incredible customer service! A++ all around!! More
by HMiller
Employees Worked With
July 20, 2024
The best service always. Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! More
by timsteenwyk
Employees Worked With
June 19, 2024
Check in was easy and very professional. Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop a Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop as to the status and estimated completion of all service checks and repairs. It was a nice change from most other dealers I have dealt with in the past. More
by Peter Toung
Employees Worked With
Juan Renteria
June 19, 2024
I called to get an estimate for a repair. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. More
by medicinemanager
Employees Worked With
June 18, 2024
10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More
by rich w
Employees Worked With
June 16, 2024
Thank you, Jacob, for your excellent customer service. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. More
by patricia.jernigan
Employees Worked With
Jacob Abernathy
June 15, 2024
The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More
by sheritta32
Employees Worked With
June 14, 2024
We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More
by Jbox7983
Employees Worked With
June 14, 2024
Awesome Customer Service! Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same day - Washed and Cleaned! The Service Technicians were very professional. This is why I chose Mercedes! More
by amy.cramer
Employees Worked With
Jacob and the two Service Tech's who picked up and dropped off my vehicle.
