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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 08, 2022

We’ve had wonderful service at this dealership. We will not take our cars to any other dealership More

by naj2396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

Great and easy experience! First choice when taking my car in for service. Team members are always considerate and communicates well. More

by jan.25_renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 05, 2022

Best dealership ever The service department is awesome. They are always willing to help and assist with any service needs More

by gwoerz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lang exceptional
Oct 05, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 04, 2022

MBOTW has the absolute BEST, thoughtful, customer service. For the past two years, they have consistently gone out of their way to accommodate minor needs to minor emergencies. And, they have great s More

by larie74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 01, 2022

Service advisor was very friendly and knowledgeable. And it was very quick to have an oil change with out an appt. More

by ricsumo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Metodiev
Oct 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 01, 2022

MBOTW always provides quality service. The employees always go above and beyond. It is always a pleasant experience at MBOTW. More

by Jennifer Drago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 30, 2022

Always a good experience at the woodlands dealership. Excellent customer service every time I’ve come there. I love it so much! I bought two at one time. The best of the best!!! Trent is a proverbial SUP More

by kelvin Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Sep 30, 2022 -

kelvin Davis responded

Great Job and always teamwork

September 30, 2022

Always a good experience at this dealership. Excellent customer service every time 8’ve been there. More

by karenintexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Oct 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us here at Mercedes-Benz of the Woodlands a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 29, 2022

We are very pleased with how we and our vehicle were treated. Excellent service. So pleased we bought our car from these fine folks! More

by noblebldgco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands. We truly appreciate your business and look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 28, 2022

Liz Rincon in service department has been an excellent service advisor. Richard Harper assisted greatly with my purchase. Definitely a dealership that makes customer satisfaction a priority! More

by jwrichard74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Harper
Sep 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Liz and Richard met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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