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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 14, 2022

I was able to schedule a appointment that was convenient for my schedule provided with a loaner car. Mike Lange provided me with updates and the service technician was able to obtain the parts and make the More

by pwly9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

The team is ready to go above and beyond to ensure that the vehicle is going to be in top shape during the next period. Thanks team More

by Anwar Nimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Great service and staff. Have been going to them for many years and the service has never wavered More

by Zahid Lalani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Liz Rincon is the best! She is so attentive to her customers and always keeps me informed. The dealership offers exceptional service to its customers, breakfast in the morn More

by Alex G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Liz delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 11, 2022

Always get great and timely service at MBOTW! Thank you to Liz Rincon and team! More

by Brage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 10, 2022

Service was great and I didn’t have to wait a long time for my service to be completed. More

by larissawilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Larissa, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 09, 2022

Very professional and welcoming. Took the time to explain things to us in a detailed manner as this is our first Mercedes’. Would definitely recommend! More

by Katie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Sep 10, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Katie, for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 09, 2022

Fantastic dealership, both from sales and service departments. So glad I switched from previous dealership to Mercedes Woodlands More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Jim, and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 09, 2022

I always receive great service at MB of The Woodlands. Liz is the best service Advisor I have ever dealt with. She is personable, knowledgeable, and always provides me with great advice and counsel. More

by Rod.thomas999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Liz and the rest of our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 08, 2022

Excellent customer service and always very happy with my car and quality of attention of your associates . Thank you More

by Jesus Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Jesus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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