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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 07, 2022

I have always been very pleased with the service and support I have received from the Mercedes Benz of the Woodlands from the time I bought my car from them 3 years ago. Ashley Mahana is always very hel More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Gaston - 5 Stars
Sep 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Alex, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2022

Always fast, reliable, and excellent service both customer service and vehicle service. Very nice dealership too. More

by E400 coupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARY DAMIAN
Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 06, 2022

Mercedes-Benz of the Woodlands has an "Excellent Service". My vehicle, after services is the same as the new one. Thank you! More

by oaraujo62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 04, 2022

Mark Escobar is a great service advisor, he is courteous, friendly and professional. Would not change service dealerships. More

by rayteague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Ray, Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 04, 2022

Always great service. Love the attention to customer focused needs, and the quality of the work performed is excellent. The service advisors are responsive and knowledgeab More

by SusieAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Susie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Liz and our team can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 03, 2022

On time start of work, service completed within time frame as stated during making the appointment, incl. car wash. More

by Werner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No name available
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 02, 2022

John, my service advisor, was very professional and courteous. Everything was completed to my satisfaction More

by phil.block1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (I don’t remember his last name)
Sep 03, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 02, 2022

From service to sales - incredible experience at Mercedes Benz of The Woodlands!!! Anthony Walding, the Service Director is second to none and fought to make things right. Then my Sales Advisor, Trent Hjul More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Lisa. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 01, 2022

Very professional. Service was done quickly and all of my questions were answered. I would highly recommend your dealership. More

by vincelcuellar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 31, 2022

Expectations were met. Very approachable and reassuring advisor. I just hope I will not bring it back, I needed that coz I’m the one who will driving that vehicle. Satisfie More

by Hulipedgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wright
Sep 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Edgar! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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