Mercedes-Benz of the Woodlands - Service Center

This dealership has been nothing less but exceptional. The ease of scheduling, waiting area and services performed is so much better than what I've experienced at other dealerships. The ease of scheduling, waiting area and services performed is so much better than what I've experienced at other dealerships. More

All mentioned topics solved. Excellent service on the fly. Required time frame very well specified. Well equipped waiting area. Excellent service on the fly. Required time frame very well specified. Well equipped waiting area. More

The service is in a class of its own. They are courteous, friendly and knowledgeable! They are courteous, friendly and knowledgeable! More

My highest recommendation and appreciation for my service advisor Mike Lange. With every interaction, Mike consistently demonstrates professionalism, courteous, respect and friendliness. He is the reason advisor Mike Lange. With every interaction, Mike consistently demonstrates professionalism, courteous, respect and friendliness. He is the reason that I bring my E350 2020 for routine services, as I have been in years past with my previous Mercedes. I trust Mike Lange completely and will keep return to Mercedes Benz of The Woodlands, absolutely the best of the best. More

Excellent service. Quick and efficient. Reminded me about my appointment through text. that was awesome. Everything was on time. Quick and efficient. Reminded me about my appointment through text. that was awesome. Everything was on time. More

This dealership is so exceptional, if I found a car I liked better than a Mercedes, which I haven't, I'd still buy a Mercedes just because of this dealership. liked better than a Mercedes, which I haven't, I'd still buy a Mercedes just because of this dealership. More

The service team is always personable and professional! We’ve been bringing our 2012 ML350 to Mercedes Benz of The Woodlands since they first opened for service and have purchased another Mercedes because We’ve been bringing our 2012 ML350 to Mercedes Benz of The Woodlands since they first opened for service and have purchased another Mercedes because of the trust and care we have received! More

Donald, Juan and the rest of the team, as always, provided exceptional customer service. Communication was accurate and timely, I was provided with the loaner as requested and my service was handled provided exceptional customer service. Communication was accurate and timely, I was provided with the loaner as requested and my service was handled as promptly as possible. Juan went the extra mile to provide a great customer experience and went above and beyond to address my car's service needs, which was greatly appreciated. He and Donald are definitely each a true asset to the MBOTW team. More

I had stopped a couple of weeks ago while at the Woodlands and asked the service manager if they would allow me to provide my own recently purchased rear brake pads for my 2020 E350. He said yes, a Woodlands and asked the service manager if they would allow me to provide my own recently purchased rear brake pads for my 2020 E350. He said yes, and told me if I make an appointment I could wait for the car repair which should take less than 2 hours. This sold me, and happy to say my expectations were exceeded. More

very satisfied. lovely waiting area. would recommend, the work was done as promised and on time. lovely waiting area. would recommend, the work was done as promised and on time. More