Mercedes-Benz of the Woodlands - Service Center

Liz Rincon, our service representative was informative, courteous and very efficient in processing our car for its maintenance checkup. We had asked for a ride to the Woodlands Mall (and pickup, of course courteous and very efficient in processing our car for its maintenance checkup. We had asked for a ride to the Woodlands Mall (and pickup, of course) while the car was being serviced. Circumstances changed due to the wet and rainy weather and Liz said she could have our vehicle ready in about 90 minutes. This new option sounded good, so we stayed at the dealership, had a bit of chocolate and perused the new Mercedes in the showroom. Time flew by and our car was ready within the 90 minutes as estimated. Good job! More

Always have a perfect experience! ! Everyone is very nice and professional, they make you feel special. The facility is gorgeous and very immaculate. Excellent snack bar too! Don’t mi ! Everyone is very nice and professional, they make you feel special. The facility is gorgeous and very immaculate. Excellent snack bar too! Don’t mind waiting at all when I go there, it’s very comfortable. More

i had a great experience with mr michael thomas the salesman and also with mr steve and others in the service department.everyone is awsome kind an very helpful.when i walked through the doors on 04/25 salesman and also with mr steve and others in the service department.everyone is awsome kind an very helpful.when i walked through the doors on 04/25/2022 i felt i was in another world,a good world better than the outside world.i an very happy with my mercedes benz.that is the greatest experience i have had in a long,long time.i tell my family,friends and etc to visit you guys.i love the atmosphere there.thank you all.Claudette Sampson More

Very organized dealership. Consistent service and attitude from every employee. They make car ownership enjoyable. Consistent service and attitude from every employee. They make car ownership enjoyable. More

Mike took god care of me and my car as always . The car was ready as promised The car was ready as promised More

Excellent Service visit at MBoTW with Mike Lange - 50,000 mile service on my spouse's SUV - inspection, fluids, filters and spark plugs in 3 hours. Appreciated the friendly shuttle service. mile service on my spouse's SUV - inspection, fluids, filters and spark plugs in 3 hours. Appreciated the friendly shuttle service. More

I came in for a scheduled service, I was greeted by a friendly staff, they took my my vehicle back very promptly. I felt very comfortable with my care. Customer lounge was very comfortable, lots of dri friendly staff, they took my my vehicle back very promptly. I felt very comfortable with my care. Customer lounge was very comfortable, lots of drink and snack choices, they even had 2 massage chairs, I didn't get to try one out this time, maybe next time. I would highly recommend this dealership and it's staff. More

This was my first time to the dealership for service and was pressed at how well the operation runs. I actually waited for my car and it was a very pleasant experience was pressed at how well the operation runs. I actually waited for my car and it was a very pleasant experience More

My whole experience from start to finish was exceptional. Scheduling was easy and I had a loaner car available to run my errands while my vehicle was being serviced. My Service Advisor, was Top Notch. I Scheduling was easy and I had a loaner car available to run my errands while my vehicle was being serviced. My Service Advisor, was Top Notch. I was given updates and as promised my vehicle was ready as time indicated. I will continue to go and have my vehicle serviced at The Woodlands Mercedes for their Great Service. Thank you Great Team! More

Great service - great atmosphere - always greeted by people who care - a truly great place to come for service people who care - a truly great place to come for service More